As a Professional Services Solutions Architect Consultant, your goal is to enable our customers to successfully adopt the Tufin Orchestration Suite and SecureCloud. Delivering onsite and remote software/hardware and consultative, professional services, you will be providing our customers with technical expertise for solution implementations including customer discovery sessions, solution design, software installation and configuration, functional and integration testing, technical documentation, and knowledge transfer.
You will work with our account teams and customers to implement solutions that enable them to realize the value of the Tufin Orchestration Suite. You will mentor and support the project team in developing and presenting high-quality deliverables. You will be part of a winning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Employment Type - Consultant role
Responsibilities
- Deploy Tufin Orchestration Suite at customers and manage the complete deployment life cycle - planning through completion
- Scope, design, and deploy customizations and integrations using Python, REST APIs, Graph QL, Postgres/SQL
- Lead value-added services, such as process automation, best practices, integration activities, etc.
- Provide routine adoption-based tasks, such as health checks and abbreviated training
- Function as a technical resource for best practices, customer (high-level) training, and how-to questions
- Function as a technical lead and mentor to junior PS staff in a variety of projects, tasks, and initiatives
- Perform hybrid development for customer PS solutions
- Participate in post-sales customer meetings, presentations, requirements gathering, and solution review
- Collaborate closely with internal stakeholders, including Customer Success, Support, Engineering, and Sales teams, in order to identify opportunities that impact satisfaction
Requirements
- 10+ years of experience in networking and security; 3+ years in professional services preferred
- Customer-facing experience in network/security consulting (pre- and post-sale)
- Strong Linux system administration and troubleshooting skills (K8s, Docker, logs)
- Hands-on experience with Python, REST APIs, SQL/Postgres, Kubernetes, and Docker
- Strong networking fundamentals (TCP/IP, routing, firewalls, public/private cloud)
- Scripting experience with Bash and/or Python
- Experience with enterprise networking and/or firewall platforms (Cisco, Palo Alto, Check Point, Juniper); both preferred
- Ability to work independently in fast-paced environments; strong presentation and communication skills
- Willingness to travel as required
- B.Tech in Computer Science/Engineering or related field
- Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Juniper Networks Certified Professional (JNCIS), Juniper Networks Certified Expert (JNCIP) certification(s) preferred
Please note: This role will require to work in night shift (US Eastern Time zone)
