Develops and maintains account/region standards and procedures to ensure that configuration management controls are capable of supporting deployment activities and implementations to meet business needs.
Interprets configuration management activities and tools as defined for the account and applies them to project activities. Works with the project manager to develop configuration management plans, milestones, and schedules for projects. Revises and assists in implementing new strategies as appropriate.
Decomposes configuration items into appropriate configuration units for the specific projects or tasks. Identifies problem issues and recommends solutions as appropriate.
Ensures version control integrity for software and non-software components by reviewing account requirements. Establishes approach for resolving discrepancies to ensure requirements are met.
Performs audits for projects or accounts according to the configuration management plans. Ensures baselines are established and approved by the appropriate control board.
Develops initial technical installation guidelines and other documentation of hardware and software standards to facilitate tracking. Assists customers and support personnel in understanding product configuration.
Assists lead personnel for assigned accounts/regions.
Provides leadership and work guidance to less experienced personnel.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, management information systems, or related field preferred
Six or more years of configuration analysis experience
Experience working with distributed computer systems, software and associated communication networks
Experience working with networking principles and local area networks
Experience working with company software and hardware products
Other Qualifications
Good skills in configuring and installing various operating systems and application software
Good communication skills to interact with team members, customers, and support personnel
Good analytical and problem solving skills to resolve technological problems
Leadership skills to instruct and mentor less experienced personnel
Basic project management skills
Ability to work independently and as part of a team
