Senior Product Manager

About the job

We are hiring a Product Manager to drive the development of next-generation SaaS and Generative AI products. The role involves owning the end-to-end product lifecycle, collaborating with cross-functional teams, and delivering impactful customer experiences. Experience in SaaS products, workflow optimization, and data-driven decision-making is preferred. Exposure to Agentic AI, LLMs, and Gen AI applications will be a strong advantage.

If you're passionate about building AI-powered products in a fast-paced environment, we'd love to connect.

Key Responsibilities

• Drive end-to-end product lifecycle management – from ideation, feature prioritization, to launch and post-launch analysis – for a suite of B2B SaaS products
• Collaborate with engineering, design, marketing, and customer success teams to ensure successful product delivery aligned with business goals and user needs
• Lead workflow definition and optimization, ensuring seamless and scalable customer journeys across the product suite
• Analyze usage data, product metrics, and customer feedback to drive data-informed decisions and continuous product improvement
• Oversee client onboarding, launch, and post-launch experience, prioritizing tasks based on criticality and impact
• Monitor client engagement and health metrics to proactively identify and mitigate potential churn risks
• Work with cross-functional teams to build and scale Gen AI-powered applications, enhancing automation, personalization, and user engagement
• Support internal process improvements and automation initiatives to streamline product operations and accelerate time-to-market
• Serve as a voice of the customer internally, advocating for high-impact features that enhance value and usability
• Lead and manage a team of Product Managers while driving collaboration across cross-functional teams to ensure successful product execution and delivery

Qualification

• 5–7 years of post-MBA experience in Product Management or a related field, preferably in SaaS or enterprise technology
• MBA from a Tier-1 institute strongly preferred
• Demonstrated experience in managing SaaS products and a strong grasp of the software development lifecycle (SDLC)
• Exposure to building or integrating Generative AI capabilities within software products is a strong advantage
• Excellent verbal and written communication skills with a track record of effective stakeholder and client engagement
• Strong analytical and project management skills, prioritization, and multitasking abilities in fast-paced environments
• High attention to detail and a strong bias for action and quality

Good to Have

• Experience with Agile methodologies and tools like Jira or Asana
• Background in user research or UX/UI collaboration
• Knowledge of AI/ML concepts and real-world implementation in products
• Experience working on agentic AI products, including autonomous workflows, multi-agent systems, or AI-driven decision-making applications, is highly preferred
• Understanding of Large Language Models (LLMs), prompt engineering, and LLM-powered product integrations is preferred