Product Manager / Senior Product Manager — UNO Booking Engine & Direct Stack
Full-time, Location: Noida (WFO)
About RateGain
RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 16,000+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
RateGain today is one of the world's largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.
Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 33 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 25 Global Fortune 500 companies in unlocking new revenue every day.
Key Responsibilities
- Own the direct booking product suite — booking engine, hotel website, SEO, loyalty integrations, and payment integrations — with end-to-end accountability for guest experience and booking conversion on the direct channel.
- Drive the full booking journey from search and availability through room selection, checkout, and confirmation; identify funnel drop-offs and run targeted experiments to improve conversion at each stage.
- Define and productize the hotel website — content structure, page performance, and UX — and own SEO strategy in collaboration with marketing and engineering to grow organic direct traffic for partner hotels.
- Own loyalty integrations with geographically key programme partners across APMEA and EU, ensuring a compelling direct-channel value proposition for repeat guests.
- Own the payments and checkout stack across APMEA and EU markets — PSPs, gateways, partial pre-pay, and loyalty redemption; drive checkout conversion and reduce payment failures.
- Build and ship AI-powered guest engagement — conversational voice and chat agents — to automate pre-booking queries, assist guests through the booking funnel, and improve assisted conversion.
- Collaborate with engineering, design, data, sales, customer success, and hotel partners to ship high-quality product on time; communicate roadmap and performance to leadership and client stakeholders.
Requirements
- 4–6 years of product management experience, with hands-on ownership of a transactional or booking product end-to-end.
- Technical fluency — comfortable reading API docs, system workflows, and integration specs; a credible partner to engineering without being a bottleneck.
- Strong analytical skills — funnel analytics and A/B testing; you make decisions from data, not intuition alone.
- First-principles thinking — you question inherited assumptions, frame problems from scratch, and push back on how it's always been done.
- AI-native mindset — you understand how to build with LLMs and conversational agents, and have a clear point of view on where AI creates durable product differentiation.
- Experience working across engineering, business, sales, and ops — strong stakeholder management at all levels.
- Understanding of hotel distribution, OTA dynamics, and direct channel strategy is a strong advantage.
- Familiarity with SEO fundamentals, payment rails, and loyalty programme mechanics is a plus.
- Excellent written and verbal communication skills; able to influence without authority across functions and geographies.
