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ICICI Lombard General Insurance Company

Senior Product Manager

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  • Posted 23 hours ago
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Job Description

We have exciting opportunities for the role of Senior Product Manager

Location: Mumbai

Interested candidate can share resume on [Confidential Information] with subject line Senior Product Manager and share below details.

Current Salary

Expectation

Notice Period

Education (Full Time / part Time)

Roles & Responsibilities:

  • Product Strategy & Roadmap:
  • Define the product strategy for the insurance segment on the website, aligned with business objectives.
  • Develop and manage the product roadmap, ensuring timely implementation of features and improvements.
  • Identify opportunities to enhance user experience and increase conversions on the journey pages.
  • Website Functionality & User Experience:
  • Collaborate with front-end and back-end teams to ensure the website's functionality is optimized for the business
  • Work closely with designers and developers to enhance the website's user interface (UI) and user experience (UX).
  • Ensure the website is responsive, fast, and easy to navigate, providing a seamless experience across all devices.
  • Reduce drop off cases and increase the DIY transaction completion rate.
  • Implement AI based solutions for increasing the completion rate and ensure its comprehensiveness across customer touch points.
  • Data Analysis & User Insights:
  • Utilize data analytics tools to monitor website performance, user behavior, and conversion rates.
  • Conduct user research, A/B testing, and usability testing to gather insights and drive data-driven decisions.
  • Analyze key metrics and trends to identify areas for improvement and optimization.
  • Stakeholder Management:
  • Collaborate with teams, including marketing, sales, Design, Legal, Under-writing and customer support, to ensure alignment with business goals.
  • Communicate product vision, strategy, and progress to senior management and other stakeholders.
  • Manage relationships with external vendors and partners as needed.

Experience:

  • Must Have:
  • 4+ years of experience in product management, with a focus on DIY Journeys.
  • Proven experience in data analysis, user behavior tracking, and conversion rate optimization.
  • Experience in managing projects that involve cross-functional teams.
  • Experience in working on D2C platforms like portal and Mobile App
  • Worked on analytics tools like Google Analytics, Tableau etc.
  • Adoption of AI tools in day to day practice for process improvement and efficiency
  • Good to Have:
  • Experience in the insurance or financial services industry.
  • Knowledge of marketing best practices and their impact on user experience and conversion rate.
  • Understanding of system (Desktop, Mobile m-site and Mobile App) development, including knowledge of front and back-end technologies

Skills

  • Must Have:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively with cross-functional teams.
  • Ability to take data backed decisions comprehensively
  • Proficiency in data analytics tools (e.g., Google Analytics).
  • Understanding of UX design principles and website performance optimization.
  • Good to Have:
  • Certifications in product management or web development.
  • Experience with Agile development methodologies and tools like Jira or Trello.
  • Familiarity with A/B testing and user research methodologies.

Regards,

Saba

More Info

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Job ID: 148566501

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