Senior Product Manager

Role: Senior Product Manager - Practice Management Platform

Function: Product Management

Location: Gurgaon

Type: Full-time

Industry: AI, Medical SaaS, Healthcare Technology

About Company

A dental practice management SaaS platform serving thousands of practices across the US market. The company replaces scattered tools with one integrated AI-powered platform.

It brings analytics, scheduling, communications, payments, and marketing automation into a single system. Founded by a practicing dentist with deep domain expertise, the company combines clinical knowledge with cutting-edge technology.

The mission-driven, execution-heavy culture rewards high ownership and strong collaboration.

Position Overview

You will own the Practice Management platform end-to-end as the first Senior Product Manager in this role. You'll drive 0-to-1 product development from concept to launch, working directly with the Tech Lead and founding team. This high-ownership role puts you at the center of building AI-powered healthcare solutions that thousands of dental practices rely on daily.

Role & Responsibilities

You own the product roadmap from scratch - define vision, prioritize ruthlessly, and make clear trade-offs aligned with business goals

You lead continuous customer discovery with US dental practices and translate insights into precise product requirements

You write detailed PRDs, user stories, and acceptance criteria that enable engineering teams to build with confidence and speed

You drive 0-to-1 execution taking the product from concept to MVP to GA while managing scope and velocity

You partner with Tech Lead on architecture decisions impacting product capability, scalability, and HIPAA compliance

You define and track North Star metrics, KPIs, and success criteria at each milestone - own the data story

You benchmark competitors like Dentrix, Eaglesoft, Open Dental, and Curve Dental to identify differentiation opportunities

Must Have Criteria

7-12 years in product management with at least 2 years owning 0-to-1 or early-stage SaaS products

Strong data fluency - able to define metrics, work with usage data, and drive product decisions from evidence

Technical literacy comfortable engaging with engineering on API design, integrations, and system architecture trade-offs

Proven ability to write structured, detailed PRDs and work in agile delivery environments

Hands-on experience using AI tools like LLMs, AI research tools, and automation for accelerated workflows

Bachelor's or Master's degree from IITs, IIMs, BITS, or equivalent top-tier institutions

Demonstrated ability to work both hands-on and guide team members on complex product development

Nice to Have

Prior experience in healthcare, healthtech, or dental-adjacent domains with knowledge of US dental workflows

Exposure to dental integrations with imaging platforms, labs, e-prescribing, or clearinghouses

Familiarity with dental industry standards including ADA/CDT codes, insurance eligibility, and HIPAA compliance

Experience incorporating AI/ML features into clinical or administrative workflows like smart scheduling or revenue cycle automation

What We Offer

High ownership role with end-to-end product responsibility in a fast-growing healthtech company

Direct impact on thousands of dental practices and their patient care delivery

Collaborative work environment with dental domain experts and founding team

Opportunity to build AI-powered healthcare solutions from ground up

Onsite work in Gurgaon office with access to cutting-edge healthcare technology