Senior Product Manager

Key Responsibilities:

Roadmap Management

• Prioritize the roadmap collaboratively, balancing new connectors, technical/process debt, and feature enhancements for existing connectors.
• Drive roadmap planning and execution with product and engineering teams.

Execution and Project Delivery

• Lead planning, scheduling, and tracking of connector request timelines and milestones.
• Manage critical connector requests hands-on, applying expert judgment to ensure timely delivery.

Stakeholder Management and Collaboration

• Partner with stakeholders across Product, Program, Analytics, Marketing, Operations, and Engineering.
• Lead cross-functional teams to execute the planned roadmap.
• Establish clear communication frameworks to align expectations, progress, and feedback.

Process Improvement and Innovation

• Identify opportunities to optimize processes, recommending new systems or enhancements.
• Foster a culture of continuous improvement within the team.
• Stay informed of product management and technology trends to drive innovation.

Performance Metrics and Analysis

• Establish and monitor health metrics for connectors.
• Use data-driven insights to make prioritization decisions and report on project success.
• Analyze the impact of changes or enhancements on existing connectors and proactively adjust the roadmap.

Skills We're Looking For:

• 6+ years of experience as a Product Manager, Technical Product Manager, or similar role.
• Adaptable style and ability to work through ambiguity.
• Solid SQL and API knowledge.
• Strong stakeholder and customer management skills.
• Expertise in prioritizing initiatives and balancing short-term needs with long-term scalability.
• Experience managing multiple projects and deadlines.
• Analytical skills for research, process improvement, and decision-making.
• Ability to translate complex details into clear requirements for technical and non-technical audiences.
• Experience with Agile or Scrum methodologies, with a track record of delivering high-quality products.
• Demonstrated use of analytics, user research, and business cases to improve products and processes.
• Deep empathy for customers and customer-focused solution mindset.