Senior Product Manager

Years of Experience

• 812 years total experience in Product Management.
• 5+ years in retail, CPG, D2C, or commerce tech

Key Accountabilities

• Define and drive the CPG D2C expansion strategy across the MobiLytix portfolio.
• Develop and maintain a structured CPG D2C use case catalogue spanning loyalty, decisioning and AI capabilities.
• Identify platform and module capability gaps required to support retail and D2C growth.
• Translate CPG growth requirements into clear, structured product inputs for Rewards, MRTM, Digital and Modernisation PMs.
• Support lighthouse CPG deployments and capture structured market validation feedback.
• Ensure vertical expansion aligns with platform abstraction guardrails and long-term cross-industry strategy.
• Collaborate with Product Marketing to support retail positioning and value articulation.
• Provide structured input into roadmap prioritisation without direct ownership of module backlogs.
• Monitor retail and CPG engagement trends and translate insights into actionable product recommendations.

Mandatory Skills

• 8+ years of product management experience within retail, CPG, D2C or commerce-driven ecosystems.
• Strong experience of loyalty, engagement and consumer growth models.
• Experience defining cross-channel customer journeys and personalisation use cases.
• Demonstrated ability to operate across multiple product modules without direct authority.
• Experience translating market and client requirements into structured product inputs.
• Strong stakeholder alignment and cross-functional collaboration capability.
• Experience participating in enterprise solution workshops and structured implementation discussions.

Desirable Skills

• Experience with marketing automation, decisioning or loyalty platforms.
• Exposure to AI-driven personalisation, recommendation engines or growth optimisation systems.
• Experience working with commerce platforms or retail data ecosystems.
• Experience supporting the launch of new vertical offerings within enterprise SaaS.
• Exposure to telecom engagement ecosystems.
• Experience working in global enterprise environments.

What Great Looks Like

• Has launched retail use cases across multiple modules
• Can clearly define capability gaps
• Brings structured vertical thinking without destabilising core roadmap