Role Overview
We're looking for a Salesforce Product Manager (10+ years experience) to own product strategy and roadmap for Certinia/Financial Force implementations, working closely with engineering, sales, and senior stakeholders to deliver high-impact digital solutions.
Key Responsibilities:
- Define and own the product roadmap for Certinia/ Financial force implementations, aligning with business goals and client needs.
- Gather stakeholder requirements and prioritize features using Agile methodologies.
- Lead stakeholder management across the leadership, internal project teams, and Salesforce partners, ensuring seamless communication and issue resolution.
- Drive product launches, from ideation to go-live, including customization, integrations, and performance optimization.
- Measure product success through KPIs like adoption rates, CSAT, and ROI, iterating based on data insights.
Qualifications:
- 10+ years in product management, with deep expertise in Certinia /Financial Force.
- Proven track record in Salesforce customizations, Lightning components, and integrations (e.g., with MuleSoft or external APIs).
- Exceptional communication skills, with experience presenting to C-suite executives and managing diverse stakeholders.
- Bachelor's/Master's in Computer Science, Business, or related field; Salesforce certifications (e.g., Platform Product Manager, Service Cloud Consultant) preferred.
- Agile certifications like CSM, CSPO, PMP, SAFe are a plus.
- Strong Agile/Scrum knowledge and experience in IT services delivery for industries like automotive or healthcare.
