Job Requirements
About the Role
Senior Product Manager BBTrade &Compliance will be responsible for ensuring regulatory compliance, process alignment, and operational excellence within the Trade and Forex (TFX) business under Retail Liabilities. Based in Mumbai, the role involves working closely with internal stakeholders, branch teams, and compliance units to streamline trade processes, reduce pendencies, and enhance customer experience. The incumbent will also support front-end teams with training, system adoption, and regulatory interventions to ensure adherence and business growth.
Key Responsibilities
Primary Responsibilities
- Align offerings, processes, and turnaround times (TATs) with market expectations to create a competitive differentiator.
- Co-own the business budget with the Trade Business and Service teams, ensuring trade processes remain competitive through regular feedback.
- Support front-end teams to ensure adherence to processes and minimize compliance pendencies.
- Drive adoption of the MTP (Multi-Transaction Platform) in collaboration with the TBG product team, targeting 70% transaction volume migration.
- Conduct training sessions for front-end sales teams to enhance product knowledge and compliance awareness.
- Collaborate with marketing and HPE teams to ensure strong product recall through data-driven initiatives.
Secondary Responsibilities
- Coordinate with internal stakeholders such as central product and compliance teams to streamline processes and resolve trade-related pendencies.
- Work closely with branches, Trade Counsellors (TCs), and Trade Desk Officers (TDOs) to monitor and control compliance through regular interventions and overdue closures.
What We Are Looking For
Education
- Graduate in any discipline (Full time)
- Postgraduate MBA in Finance, International Business, or related field (preferred)
Experience
- 812 years of experience in trade finance, compliance, or product management within retail banking.
- Strong exposure to regulatory frameworks, trade operations, and branch banking processes.
Skills and Attributes
- Deep understanding of trade and forex compliance requirements.
- Strong stakeholder management and cross-functional collaboration skills.
- Fluent in English with excellent training capabilities.
- Analytical mindset with a focus on reducing regulatory pendencies and improving process efficiency.
- Ability to drive adoption of digital platforms and tools across branch networks.
- Proactive, detail-oriented, and customer-focused approach.
