About Arcserve
Arcserve provides exceptional solutions to protect the priceless digital assets of organizations in need of full scale, comprehensive data protection. Established in 1983, Arcserve is the world's most experienced provider of business continuity solutions that safeguard every application and system, on every premises and every cloud. Organizations in over 150 countries around the world rely on Arcserve's highly efficient, integrated technologies and expertise to eliminate the risk of data loss and extended downtime while reducing the cost and complexity of backing up and restoring data by up to 50 percent
Position Overview
Arcserve is seeking an experienced Senior Product Manager to lead the strategy and delivery of data protection and cyber resilience solutions designed for the Managed Service Provider (MSP) market.
This role requires a strong blend of domain expertise in backup, disaster recovery, and cyber resilience, deep understanding of MSP business models, and hands-on experience leveraging AI, automation, and emerging agentic systems to drive innovation.
This is a remote role open to candidates in India.
Key Responsibilities
- Define and execute product strategy and roadmap for MSP-focused data protection solutions
- Design capabilities that support multi-tenancy, automation, scalability, and efficient MSP operations
- Drive innovation in backup, ransomware protection, anomaly detection, and disaster recovery orchestration
- Identify and deliver AI/automation opportunities, including predictive insights, workflow automation, and agent-driven operations
- Partner with engineering and data teams to develop intelligent, automation-first features
- Leverage AI tools to accelerate product workflows (research, documentation, analysis, prototyping)
- Collaborate with cross-functional teams and engage directly with customers and MSP partners
- Own end-to-end product lifecycle, including metrics, prioritization, and Agile execution
Required Qualifications
- 7+ years of product management experience in enterprise or B2B SaaS
- Strong expertise in data protection, backup & recovery, DR, or cyber resilience
- Proven experience building or managing products for the MSP market
- Experience using AI tools to enhance PM productivity and workflows
- Experience defining or contributing to AI/ML, automation, or agent-driven features
- Solid understanding of MSP operations (multi-tenancy, service delivery, SLAs)
- Experience with hybrid/cloud environments (AWS, Azure, on-prem)
- Strong communication and stakeholder management skills
Preferred Qualifications
- Experience with DRaaS/BaaS or SaaS data protection platforms
- Familiarity with ransomware detection and cyber recovery workflows
- Background in infrastructure (virtualization, storage, networking)
- Experience with subscription or usage-based pricing models
