Job Description
Responsibilitie-
Take a strong lead on complex, cross-product design efforts or wider programs of practice improvement, with a track record of leading
others towards successful outcomes.
Proactively take a lead on design projects or wider improvement initiatives, successfully guiding individuals towards desired outcomes.
Prioritize, plan, and coordinate research and design efforts across multiple product initiatives within a single product scope.
Coordinate efforts across larger operational initiatives or themes of practice improvement with minimal supervision.
Mentorship
Lead and mentor others in designing interface controls, interaction patterns, paradigms, and workflows, improving their ability to
prototype ideas and solve complex interaction problems.
Lead and mentor others in planning, running, and analysing feedback from evaluative research sessions, improving their ability to
test and validate new ideas or optimize solutions.
Provide ad-hoc coaching or mentoring support, and seek opportunities to share skills and educate others.
Role-Specific
Demonstrate best practices and depth of skill in applying principles of good UI/visual design to create visually compelling and
consistent product interfaces.
Plan, conduct, and analyse strategic research activities to discover, understand, and define customer jobs, pains, gains, and
journeys.
Utilize a Lean/hypothesis-driven approach to research and design, identifying minimum viable solutions to customer problems and
iteratively validating assumptions through fast feedback loops.
Apply insights, analysis, and creativity to execute strategies and drive desired outcomes for customers and the business, shaping
initiatives and informing the product roadmap.
Comfortable facilitating workshops with cross functional teams.
Communication
Regularly present research and design work to wider product and design teams. Share work early and often for feedback, and communicate
approach, progress, and results openly and clearly.
Business Knowledge
Actively engage with strategy as part of a wider leadership group, understanding broad strategic intent and translating initiatives into measurable
ideas and experiments
Technical Skills Needed
Design & Prototyping Proficiency: Expertise in Figma, Sketch, or similar tools. Familiarity with Axure or equivalent.
User Research Techniques: Proficient in various user research methodologies, including interviews, usability testing, surveys, and A/B
testing.
Front-End Development: Understanding of modern FE languages and frameworks.
Comfortable using AI productivity tools.
Soft Skills Needed
Emotional Intelligence
Display empathy towards colleagues and users of our products.
Approach challenges optimistically and pragmatically.
Commit to decisions even amidst disagreement.
Autonomy And Resilience
Demonstrated ability to operate autonomously in a fast-paced, dynamic environment, balancing high-level UX strategy with detailed
execution.
Cross-Functional Collaboration
Experience working cross-functionally with product managers and development teams to deliver exceptional user experiences.
Experience Needed
Strong portfolio demonstrating zero to one or complex initiatives.
Experience influencing senior stakeholders to drive customer centricity
Experience leading changes to an established design system
Experience collaborating with engineering to support UI development, providing concise handovers & best practices.
Strong cross-functional collaboration skills, operating as a co-lead with product management and engineering decision makers
Strong skills in visual design, interaction design, prototyping
Comfortable working on multiple projects operating at different paces
Able to manage and prioritize time
Are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you
produce your best work
Qualifications
Formal education in HCI, UX or related disciplines is desired but not required.
Undergraduate degree in business, sciences incl. Social sciences are desired.
We Are Seeking Someone Who Embodies Our Values
Values collaborating with a diverse group of people with different perspectives and expertise
Thinks Differently to inspire and drive innovation
Acts courageously to get things done.
Skills: saas,lean/hypothesis-driven approach,front-end development,emotional intelligence,fintech,axure,surveys,b2c,usability testing,a/b testing,b2b,ui/visual design,figma,design prototyping,ui and ux,user research,cross-functional collaboration,sketch,interaction design
