Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in the Cards Team, which is aligned to the Connected Commerce Team, you will work directly with one of our engineering scrum teams responsible for supporting our products. We are looking for someone who is an open communicator and collaborator with a passion for shipping best-in-class customer experiences. If you are excited about innovating in the Digital Wallet's space.
Job responsibilities
- Collaborate with Product Manager to define, refine and prioritize the product backlog based on business value, customer impact and technical feasibility
- Prioritize a feature backlog for scrum team and be actively involved in getting work ready for delivery
- Answer day-to-day product questions and co-ordinate refinement sessions for engineers to guide execution and delivery
- Design key engagement ceremonies with product owners and stakeholders to lead product execution
- identify and resolve key product impediments utilizing agreed upon escalation frameworks and mitigation tactics
- Participate in testing new features to ensure they meet acceptance criteria and deliver great value to customers
- Maintain an ongoing deep knowledge and documentation of key product artifacts
- Create transparent and accurate updates on product development status and socialize those updates with all relevant stakeholders
- identify, coordinate and sequence dependencies with other product teams Helping remove product development impediments for the team
- initiate commitment for critical dependencies - including facilitating elaboration sessions, helping to secure resources, etc.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Knowledge of product management techniques, principles and best practices
- Capable of adjusting and reacting to evolving business priorities
- Committed to building partnerships with other teams and stakeholders, lead alignment and finalize key decision to achieve desired outcomes
- Effective written and verbal communicator with excellent reasoning, organization and presentation skills
- Demonstrable experience working banking or with financial services products
- Experience with Digital Wallets (at a minimum as a user)
- Proficient with Confluence and JIRA
- Experience building and launching software products
Preferred qualifications, capabilities, and skills
- Intellectually curious, have a customer-first mindset and passion for building new and innovative digital products
- Show inclusivity by providing value to customers across all segments
- Excellent team players with ability to collaborate with functional areas to lead successful and timely project execution
- Results-oriented with strong communication skills
