Senior Product Associate Teller Modernization

Job Profile:

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Branch Operations - Teller Mainframe Modernization, you leverage your product development expertise to drive the transition of legacy systems to modern cloud-based solutions. You utilize user research and customer feedback to guide innovation and enhance existing products. Collaborating with cross-functional teams, you play a key role in shaping product strategy and ensuring successful modernization initiatives.

Job responsibilities

• Partner with Product and Technical Managers to identify opportunities aligned with customer and system needs, leveraging user research, architecture design, and discovery.
• Assess and plan for upstream and downstream impacts of new product features on the overall product experience.
• Support user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features.
• Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development lifecycle.
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3+ years of experience (or equivalent expertise) in product management
• Proficient understanding of the product development lifecycle
• Experience with product lifecycle activities, including discovery and requirements definition
• Working knowledge of data analytics and data literacy
• Proven ability to lead mainframe-to-cloud migration programs
• Intermediate experience in Banking Operations
• Strong analytical and strategic problem-solving skills
• Intermediate to advanced proficiency with JIRA and Confluence, including dashboard creation and data analysis

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle