Senior Product Associate - Payments Digital & Design

JP Morgan Chase & Co.

Bengaluru

3-5 Years

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Job Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Access Digital & Design team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

The Access Digital & Design team has global responsibility for product management and sales support, an award-winning client facing cash management platform. Our digital solutions enable clients to connect and transact around the globe leveraging Online & Mobile, File Transmission, Integration and/or API options.

Job responsibilities

Own the client's end-to-end global online transaction initiation experience
Interact with technology & business to better understand needs and identify opportunities for best in class solutions
Lead product strategy, roadmap and feature sets with input from regional and line of business teams
Lead feature delivery, partnering with technology, operations, service, risk, compliance and legal teams
Manage aspects of the Product Development Lifecycle using an Agile methodology
Collaborate with implementation, support, sales and marketing to rollout features globally
Drive operational and client issues, to resolution, including client escalations where applicable.
Demonstrate superior judgment to mitigate risk foster an environment where risk/control issues are escalated and creative solutions are identified

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Knowledge of cash management, particularly global transaction initiation across all pay methods and related clearing rules (NACHA, SWIFT, ISO, etc.)
Successful track record of leading large-scale initiatives in a matrix environment
Software development lifecycle with a strong experience in agile
Highly collaborative, team focused working style
Strong interpersonal skills and ability to work across disciplines

More Info

Job Type:

Permanent Job

Industry:

Banking /Accounting /Financial Services

Function:

Financial Services

Employment Type:

Full time

About Company

JP Morgan Chase & Co.Job Source: jpmc.fa.oraclecloud.com

JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase

Job ID: 146353491

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