Senior Procurement Associate

Role & responsibilities

• Process and execute service orders and accurately update and maintain internal systems
• Complete assigned tasks accurately and within required customer assigned Service Level Agreements.
• Build specifications for the client, coordinate with service providers and cross functional teams to build or modify catalogs and business rules.
• Quarterly review of client portal and internal systems to ensure prices and device specifications in the match the catalogues built in the external portals
• Build and update internal knowledge system with client business rules
• Submit test orders to cross functional teams
• Coordinate with clients and service providers to address escalations received from other teams
• Adherence to schedules/ turnaround times and shifts, effectively manage time, while handling multiple priorities
• Communicate and collaborate effectively with all team members keeping the team informed of issue status by sharing information.

Preferred candidate profile

• Must have Back-office operations experience

• Good communication skills

• Good understanding of supply chain management / order tracking and documentation

• Should be flexible with shift timings. Should also be ready to work in US shifts hours; 9 hours

• Excellent keyboard skills with an average speed of minimum of 35 words per min with 92% accuracy

• Should have good English comprehension skills and should be able to comprehend customer requirements and act on the information according