senior process executive

Key Responsibilities:

• Process life and annuity insurance transactions such as replacements, exchanges, rollovers, transfers, surrenders, and withdrawals.
• Handle policy administration services, disbursements, and claims with high accuracy.
• Ensure compliance with insurance regulations and internal policies.
• Review, assess, and resolve discrepancies using analytical and research skills.
• Maintain accurate documentation and records in the system.
• Communicate complex information clearly in verbal and written formats.
• Work collaboratively with team leads and other stakeholders in a fast-paced environment.
• Utilize mainframe systems and PC applications (MS Word, Outlook, Excel) for daily tasks.