Senior Principal Consultant- Datacentres Operations Lead

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Principal Consultant- Datacentres Operations Lead
We are seeking a highly skilled and experienced Datacentres Operations Lead to lead the design, development, and implementation of automation solutions across our organization. This role requires deep technical expertise, strategic thinking, and the ability to collaborate with cross-functional teams to drive efficiency and innovation.

Responsibilities
Deep knowledge of Windows Server, Linux/Unix, and VMware/Hyper-V environments.
Expertise in VMware vSphere Suite: Including vCenter Server, ESXi hosts, and vSAN for managing virtualized compute and storage environments.
VMware NSX: Experience with network virtualization, micro-segmentation, and software-defined networking (SDN) using NSX.
VMware vRealize Suite: Familiarity with vRealize Operations (vROps), vRealize Automation (vRA), and Log Insight for performance monitoring, automation, and log analytics.
Capacity Planning & Resource Optimization: Skilled in analyzing workloads, right-sizing VMs, and optimizing resource allocation across clusters.
Disaster Recovery & High Availability: Experience with VMware Site Recovery Manager (SRM) and configuring HA/DRS clusters for business continuity.
Patch Management & Lifecycle: Proficient in using VMware Lifecycle Manager (vLCM) for patching, upgrades, and compliance.
Automation & Scripting: Ability to automate tasks using PowerCLI, vRO workflows, or integration with tools like Ansible and Terraform.
Strong understanding of network architecture, including LAN/WAN, firewalls, VPNs, load balancers, and SD-WAN.
Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, Wireshark).
Experience with infrastructure automation tools such as Ansible, Terraform, or Puppet.
Proficiency in monitoring and observability tools like Prometheus, Grafana, Kentik, Splunk, or New Relic.
Expertise in SAN/NAS storage systems, backup and disaster recovery solutions (e.g., Veeam, Commvault).
Hands-on experience with IT Service Management (ITSM) platforms like ServiceNow, BMC Remedy, or Jira Service Management.
Proficiency in scripting languages such as PowerShell, Bash, or Python for automation and troubleshooting. Use of cloud governance frameworks for cost control, policy enforcement, and resource tagging.
Qualifications we seek in you!
Minimum Qualifications
.Bachelor's or master's degree in computer science, Engineering, or related field
.Excellent problem-solving and communication skills
Preferred Qualifications/ Skills

.Strong communicator - English in spoken and written form
.Excellent hand ons and knowledge on Patch management, VMware, Hand scripting
.Monitor and improve the performance and reliability of data centre infrastructure
.Good exposure on capacity planning and overall hardware management skills Experience in ITSM
.Excellent knowledge on observability standards

Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.