Senior Presales Solution Engineer - US market

Senior Presales Solution Engineer for US market

Sales 3-6 Full Time Bengaluru

Role Overview

As a Presales Consultant at Keka HR, you will be the technical and domain expert during the sales cycle.

You will engage with prospective customers, understand their HR / peopleops challenges, map

those to Keka's product/features, conduct demos or proofs of concept, and enable the sales

team to close deals. You'll act as a bridge between Product, Sales, and Customers, ensuring

the proposed solutions are feasible, scalable, and aligned with customer needs.

Key Responsibilities

Conduct discovery sessions / workshops with prospects to understand their HR systems, process

workflows, technology environment, business needs, and pain points.

Map prospect requirements to Keka's product modules / marketplace / integration capabilities /

APIs & propose tailored solutions.

Deliver product demonstrations, proofofconcepts (POCs), and custom demos that illustrate

how Keka can solve customer problems.

Set up demo and trial instances for prospects and ensure a great experience

Support the sales team in responding to RFIs, RFPs, and other technical proposal requests.

Create technical proposals, statements of work (SoWs), and commercial documentation as

needed.

Clarify nonfunctional requirements: infrastructure, security, compliance, data migration,

integrations, etc.

Liaise with Product and Engineering teams to gather inputs, clarify feature gaps, and feed back

customer requirements.

Maintain knowledge of industry trends, competitive landscape in HR tech / HRMS / SaaS, best

practices, to position product differentiators effectively.

Communicate value propositions clearly to both technical and nontechnical stakeholders (HR

leaders, Finance, IT, etc.).

Track leads / presales pipeline, ensure documentation is updated in CRM or internal tools.

Occasionally assist in postsales handover to ensure smooth transition from presales to

implementation.

Skills & Qualifications

Great communication skills

Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent technical

/ business degree.

36 years of experience in presales / solution consulting / technical sales roles, ideally

within SaaS / HRMS / HR technology domain.

Strong understanding of APIs, integrations, data flows, security & compliance requirements.

Excellent communication, storytelling, and presentation skills; ability to deliver product demos

convincingly.

Able to explain complex technical or HR systems in simple business value terms.

Customerfacing experience; stakeholder management skills.

Analytical mindset; ability to think through both functionality & technical constraints.

Ability to multitask, work under deadlines, respond to RFPs etc.

Prior experience working crossfunctionally with Product / Engineering / Sales teams.

Preferred / Nice-to-Have

Experience in US Market is a great plus

Experience with HRMS / HR tech platforms, marketplace/integration ecosystems.

Prior exposure to enterprise customers (medium to large) with complex HR landscapes.

Knowledge of data regulations/privacy (for example, GDPR / local data protection laws).

Experience with technical demos, POCs.

Certifications relevant to SaaS / integrations / cloud infrastructure.

What Success Looks Like

Conversion rate of presales engagements closed deals.

Reduction in sales cycle time by providing clear & early clarifications during presales.

Quality and timeliness of responses to RFIs/RFPs.

High stakeholder / customer satisfaction during presales.

Effective knowledge sharing: capturing recurring requirements, featuregap feedback to

product.

Why Join Keka

Opportunity to work in a fastgrowing HR tech SaaS company, where your presales

contributions will directly impact revenue.

Strong ownership and visibility across product, customer, and sales functions.

Collaborative & learning environment; your feedback and insights help shape the product

roadmap.