Senior Order to Cash Process

About the Role:

We are seeking a highly motivated and experienced Senior – Order to Cash (O2C) Process professional to lead and optimize the end-to-end O2C cycle.

The ideal candidate will have at least 2 years of experience in Order to Cash operations and a strong working knowledge of Oracle NetSuite. You will be responsible for ensuring timely billing, collections, cash applications, and customer account management, while driving continuous process improvements.

Position type: Fixed term employment (6months contract)

Job Location: Bangalore - Hybrid (ITPL area)

Key Responsibilities:

• Manage the entire Order to Cash process across multiple entities and multiple Geographies including order management, invoicing, collections, dispute resolution, and cash application.
• Revenue Recognition – Solid understanding and application of ASC 606 and IFRS 15 Revenue Recognition principles.
• Lead and support daily O2C operations ensuring accuracy and timeliness of transactions.
• Utilize Oracle NetSuite as per detailed JD to maintain and analyse customer account data, generate reports, and streamline workflows.
• Partner with Sales, Finance, and Customer Service teams to resolve issues and enhance customer satisfaction.
• Drive process standardization and continuous improvement initiatives to increase efficiency and reduce cycle times.
• Ensure compliance with internal controls, policies, and procedures.
• Monitor and report key performance indicators (KPIs) related to O2C process – Revenue Recognition, AR aging, customer dispute resolution and coordination with internal and external teams, etc.
• Interact with team members; act as a subject matter expert (SME) on O2C processes and Oracle NetSuite functionalities.
• Participate in audits and support internal/external audit requirements.

Qualifications:

• Minimum 2 years of end-to-end Order-to-Cash (O2C) experience.

Required Skills:

• Hands-on Oracle NetSuite ERP experience is mandatory and will be a primary selection criterion.
• Strong practical experience with:
• Sales Order Processing
• Billing & Invoicing
• Accounts Receivable
• Cash Application
• Collections
• Customer Account Reconciliation
• Credit Memo/Debit Memo Processing
• Revenue Recognition
• Experience working with multiple legal entities and global customers.
• Strong understanding of ASC 606 and IFRS 15 Revenue Recognition standards.
• Excellent understanding of Accounts Receivable processes.
• Strong knowledge of financial controls and accounting principles.
• Experience in month-end close activities.

Preferred Skills:

• Bachelor's Degree in Commerce, Finance, Accounting, Business Administration, or related discipline.
• MBA, M.Com, CA Inter, CMA Inter, or equivalent qualification is an added advantage.
• Experience working in multinational organizations and shared services environments.
• Experience supporting multiple currencies and global business operations.

Position Type: 6 months contract

Equal Opportunity Statement:

We are committed to diversity and inclusivity.