Senior Operations Staff - ELH

AboutDHLBlue Dart Express India:

Blue Dart Express Limited, a listed company, isa leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions.Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities.We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India's only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.

Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader's network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India's Top 100 Great Places to Work, combining it with DHL Group's Top Employer certification. Being an Employer of Choice is not just a goal it's a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet Blue Darter with honour.

If you are looking to join a purpose-led, people-first, company that shapes India's supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession plann ing and global career paths, and strong culture of recognition.

Position Overview:

TheSenior Ops Staffis responsible forexecuting and supporting day-to-day operational activities across Blue Dart's Service Centres, Hubs, Warehouses and Processing Units while ensuringhigh standardsof shipment accuracy, operationalproductivityand service quality.

In addition to performing operational processing activities, the role supports Shift In-charges byassistingin work allocation, coaching newly inducted employees, handling operationalexceptionsand ensuring adherence to Blue Dart's Standard Operating Procedures. The incumbent playsan important roleinmaintainingoperational discipline, supporting servicecommitmentsand driving consistent execution across operational workstations.

Job Purpose:

To ensure efficient shipment processing and operational execution bymaintaininghigh levelsof productivity, quality,safetyand operational compliance while supporting the Shift In-charge in achieving daily operationalobjectivesand mentoring junior operations team members.

KeyRoles & Responsibilities:

Operations Execution

.Perform receiving, segregation, sorting, scanning, bagging,taggingand shipment processing activities across operational workstations.

.Support loading and unloading of shipments while ensuring safe material handling practices.

.Ensureaccurateshipment routing and prevent operational errors and mis-sorts.

.Perform shipment reconciliation and manifest verification.

.Support operational continuity during peak volumes and contingency situations.

Data Entry & Operational Documentation

.Perform operational data entry and shipment updates using company systems.

.Ensuretimelyandaccurateprocessing of operational transactions.

.Verify shipment labels,manifestsand shipment documentation.

.Maintainaccurateoperational records and report discrepanciesimmediately.

.Support inventory and shipment reconciliation activities.

Operational Quality & Process Excellence

.Ensure compliance with Blue Dart Standard Operating Procedures across all operational activities.

.Perform quality checks to minimise shipment handling errors and operational exceptions.

.Identifyopportunities for improving operational efficiency and workflow.

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