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Senior Operations Executive - ServiceNow ITOM

sampoorna consultants
5-7 Years
Chennai, India

This job is no longer accepting applications

Job Description

Responsibilities

  • Administer and configure ServiceNow platform including GRC modules
  • Perform DevOps activities including code deployment across environments
  • Develop and implement fixes for production defects
  • Monitor and manage ServiceNow integrations with external systems
  • Resolve ServiceNow incidents and provide root cause analysis
  • Maintain user roles, permissions, and platform stability
  • Support audits and compliance reporting
  • Ensure smooth platform upgrades and patches
  • Automate operational tasks for efficiency
  • Maintain operational documentation and :
  • Minimum 5 yrs of ServiceNow administration experience
  • Minimum 2 yrs of hands-on experience with ServiceNow GRC modules
  • Certification: CSA mandatory, GRC: Integrated Risk Management (IRM) Fundamentals, GRC: Integrated Risk Management (IRM) Implementation
  • Experience in ServiceNow support and maintenance, including incident resolution
  • Proven experience with code deployments, integration monitoring, and defect fixes
  • Strong understanding of governance, risk management, and compliance processes
  • Familiarity with ITIL processes and change management
  • Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus

(ref:hirist.tech)

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Information Technology
Employment Type:
Full time

Job ID: 151385619

Last Updated: 07-08-2026 06:01:18 PM
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