Job Description
Position Title: Relationship Manager - TASC
Department: CBG - NDS
Rank: Analyst
Reports To: Regional Head-TASC
Job Purpose (In a brief, specific one or two-sentence statement, answer the questions: Why does this position exist and What is it expected to accomplish)
Trust, Associations, Societies & Clubs are the untapped segment in our existing system. This segment has the potential to contribute larger inflows on the liabilities front and requires an expertise to identify & source the relationships. With this TASC infrastructure being put in place, as a bank we would be able to garner a sizeable business that would contribute to the overall liabilities balance sheet of the bank.
This role will be a combination of both hunter & farmer with enough expertise on both the product & documentation.
Key Accountabilities (List the expected end results or KPIs that the job holder is expected to achieve for this job. Do not list more than 5)
- Ensure stability of balances/income from existing set of clients and deepen the relationship along with NTB Clients.
- Add value to the client and stay ahead of the competition by structuring and implementing innovative deals.
- Use knowledge of various products for deal structuring.
- Maintain relationships with Institutions to originate business.
- Manage relationship with the customers by increasing the book size.
- Acquire and maintain institutional clients for the bank.
- Conducting activities for larger penetration in the catchments present.
- Increase wallet share by cross selling products to the customer.
- Achieve individual targets and grow account profitability, while maintaining high service standard and compliance.
- Institutional accounts, Government accounts.
- Branch Activation.
Job Duties & responsibilities (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.)
- Resource productivity, earmarked for TASC business.
- Branch Activation – Creating the mindshare on TASC.
- Acquiring new accounts (Current and Savings) from branch catchment area
- Quality sourcing of TASC with multiple hooks.
- Events to be organized in the Societies/Clubs/Apartments around the branch catchment.
- Build strong relationship with internal teams to leverage existing relationships.
Training the various channels and segments
Required Experience
Minimum 2 to 3 years experience in the field of TASC & Govt. business.
Education / Preferred Qualifications
Graduate/Postgraduate
Core Competencies
- Sales & Networking Skills. Good Communication & Listening Skills
- Goal / Target oriented
- Good verbal communication skills
Technical Competencies
- Banking knowledge
- Computer Skills and digital knowledge
- Good network in the market
Work Relationship
- Management of existing clients and prospects for acquisition and deepening of wallet share.
- Close interaction with Branch Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.
- Close and regular interaction with Personal Bankers through joint engagement with clients.
DBS India - Culture & Behaviors
- Performance through Value Based Propositions
- Ensure customer focus by delighting customers & reduce complaints.
- Build pride and passion to protect, maintain and enhance DBS image and reputation.
- Enhance knowledge base, build skill sets & develop competencies.
- Execute at speed while maintaining error free operations.
- Maintain the highest standards of honesty and integrity.
Location:
Vikhroli
Job:
Relationship Management
Schedule:
Regular
Employee Status:
Full time
