Position Overview
JLL is seeking a Senior Occupancy Planner with interior design expertise to drive strategic occupancy planning and space optimization for enterprise clients portfolios. This role combines tactical occupancy management with design sensibility to create transformative, data-driven workplaces that optimize space efficiency and support business objectives across building, campus, or regional levels.
Key Responsibilities
Strategic Planning & Space Optimization
- Develop and implement comprehensive occupancy plans and move sequencing strategies for designated regional portfolios
- Leverage interior design expertise to create space assignments and reallocations that balance functional requirements with aesthetic considerations
- Conduct scenario planning and space utilization analysis to maximize productivity and workspace efficiency
- Ensure planning alignment with corporate guidelines while enforcing space policies, standards, and design protocols
Client Relationship & Program Management
- Serve as primary point of contact for enterprise clients daily operational occupancy requests and strategic planning initiatives
- Foster critical relationships across multiple stakeholders including Corporate Real Estate, Business Unit leadership, Corporate Finance, Project Management, and Facility Management teams
- Facilitate seamless transitions from current operating models to JLL service delivery frameworks
- Participate in quarterly business reviews and annual performance evaluation sessions
Data Management & Analytics
- Manage monthly reporting schedules and deliverables for people and space data, as well as occupancy metrics
- Conduct quarterly occupancy analytics and provide strategic insights for client review and decision-making
- Provide data stewardship for people and space-related data, ensuring accuracy and consistency through quality checks and reconciliation processes
- Track and report space requests and associated KPIs to measure program effectiveness
Design-Focused Space Planning
- Apply interior design principles to negotiate space transfers between business units and demonstrate changes in block plan format
- Conduct building audits in partnership with local onsite teams to verify employee locations, furniture layout, and room configurations
- Utilize AutoCAD proficiency to create test-fits, space layouts, and square footage calculations that optimize both function and design
- Recommend innovative design solutions that accommodate dynamic workforce needs and emerging workplace trends
Required Qualifications
Education & Experience
- Bachelor's degree in Interior Design, Architecture, Real Estate, Design, or related field
- Minimum 8+ years of experience in occupancy planning, space management, or facility management
- Background in interior design with demonstrated experience applying design principles to corporate workspace planning
- Proven track record of managing enterprise-level occupancy planning programs
- Experience in corporate real estate portfolio management preferred
Technical Proficiencies
- Advanced proficiency in occupancy planning software and IWMS/CAFM platforms (OpenSpace or similar)
- Strong AutoCAD skills for block planning, space layout documentation, and design development
- Advanced Microsoft Excel capabilities (pivot tables, vlookup, complex calculations)
- Experience with space utilization analysis, reporting, and data management processes
- Knowledge of office space measurement standards: BOMA, IFMA, or RICS
- Familiarity with workplace strategy concepts and space optimization methodologies
Design Competencies
- Understanding of interior design principles, space planning, and furniture layout optimization
- Knowledge of workplace design trends and their impact on occupancy planning
- Ability to balance aesthetic considerations with functional space requirements
- Experience with design software and space planning tools
Core Competencies (Aligned with JLL Behaviors)
Inspire
- Inspire clients to achieve strategic space optimization goals through design-driven insights and recommendations
- Show genuine care for client needs and provide exceptional support during transitions and implementations
- Foster collaborative relationships across diverse client teams and ensure all stakeholders are engaged in planning processes
Win Together
- Think enterprise-wide to solve complex occupancy challenges collaboratively with internal teams and client stakeholders
- Build trust through transparent communication and challenge assumptions respectfully during planning discussions
- Combine local market expertise with global best practices to deliver comprehensive occupancy solutions
Simplify
- Transform complex occupancy data into clear, actionable insights that support strategic decision-making
- Prioritize critical space planning activities that drive meaningful business outcomes while streamlining operational processes
- Create compelling narratives around space utilization data that inspire informed decision-making
Be Intentional
- Deliver consistently on project commitments and maintain high-quality standards for all occupancy planning deliverables
- Empower clients to make informed space decisions quickly by providing self-service access to real-time occupancy data
- Proactively identify opportunities for space optimization and portfolio efficiency improvements
Be Future Ready
- Stay current with emerging workplace trends, technologies, and occupancy planning methodologies
- Champion innovative design approaches to space management that accommodate dynamic workforce needs
- Balance immediate client needs with long-term strategic space planning objectives to ensure scalable solutions
