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Job Description

Industry Type: IT Services & Consulting

Employment Type: Full Time

Role Category: Technical Support

Job Location: Jammu

Education: UG: Any Graduate, B. Tech/B.E. in E&C, CS, IT

Experience: Minimum 5-6 years of experience in Network environment

RVS iGlobal is looking for a passionate and highly self-motivated individual to join our team and work primarily as a Senior Network Engineer to design, implement, maintain, and support all network and server infrastructure by monitoring network status to ensure maximum network performance at all times. Monitors investigate and diagnose any issues with service partners and customers.

To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.

How to Apply:

If you believe you meet the required criteria, please click on the link below to complete this mandatory short interview.

www.talentsprout.ai/interview/85df65d9-f7c1-4351-82e9-cc4d4f8a77f2

Once you submit your response, our team will review it and follow up with the next steps.

Requirements

Key Responsibilities

Network Operations & Support

  • Provide remote support for diagnosing, troubleshooting, and resolving network incidents and service requests.

  • Manage multiple tickets while adhering to SLAs, priorities, and best practices.

  • Perform advanced troubleshooting across LAN, WAN, and wireless networks.

Firewall & Network Security

  • Configure, manage, and upgrade firewalls across platforms such as FortiGate, Palo Alto, Cisco, SonicWall, Sophos, Check Point, and DrayTek.

  • Implement and maintain:
    • Security policies and firewall rules

    • NAT (SNAT/DNAT) and port forwarding
    • VPNs (site-to-site and remote access)
  • Handle security vulnerabilities (e.g., CVEs) including planning and executing firewall upgrades.
  • Support network security migrations and implementations in enterprise environments.

Switching & Routing

  • Configure and troubleshoot enterprise switches including:
    • HP, Aruba, Cisco Core Stack, L2/L3 managed switches

  • Troubleshoot:
    • VLANs, trunking, and segmentation

    • Spanning Tree Protocol (STP) and loop prevention
  • Support routing protocols such as OSPF and BGP.
  • Perform subnetting and CIDR calculations.

Wireless Networking

  • Deploy and troubleshoot wireless solutions across platforms such as:
    • Ruckus, HP Aruba, Meraki, Ubiquiti

  • Diagnose issues related to interference, coverage, authentication, and performance.


Network Design & Implementation

  • Implement network changes, upgrades, and service recovery activities.

  • Design and deploy:
    • Segmented networks for multi-tenant environments

    • Secure internet access solutions
  • Configure VLAN trunking and ensure proper propagation.
  • Identify and mitigate risks associated with protocols like VTP.

Advanced Troubleshooting & Analysis

  • Perform structured troubleshooting using the OSI model.

  • Analyze packet flow including:
    • Source/destination MAC and IP behavior

    • NAT translations across network paths
  • Troubleshoot:
    • Application access issues (e.g., firewall blocks)
    • Network performance issues (latency, packet loss, slow throughput)
    • Intermittent connectivity issues (e.g., VoIP/desk phones)
  • Conduct interface-level diagnostics (errors, drops, duplex, utilization).

Collaboration & Continuous Improvement

  • Act as a technical lead during incidents, changes, and service recovery.

  • Collaborate with internal teams and stakeholders.

  • Identify opportunities for automation and process improvement.
  • Maintain accurate documentation of configurations and procedures.
Technical Environment

Switching

  • HP, Aruba, Cisco Core Stack, L2/L3 Managed Switches


Firewalls & Security Tools

  • Palo Alto, Cisco, Fortinet, SonicWall, Sophos, Check Point, DrayTek

  • Meraki (cloud-managed networking)


Wireless

  • Ruckus, HP Aruba, Meraki, Ubiquiti


Core Networking

  • TCP/IP, VLANs, STP, Routing (OSPF, BGP)

  • NAT (SNAT/DNAT), VPNs (IPSec)

  • QoS and traffic management
Required Skills & Experience
  • Strong hands-on experience in multi-vendor network environments.
  • Deep understanding of:
    • Routing & switching concepts
    • Network security principles
    • Firewall configuration and VPN technologies
  • Proven experience in:
    • Network troubleshooting (L2–L7)
    • Security implementations and migrations
  • Strong analytical and problem-solving skills using structured approaches (OSI model).
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and documentation skills.
Educational Qualifications & Experience
  • Graduate/Postgraduate in Computer Science or related field
  • 5–6 years of professional IT experience
  • Minimum 3 years of experience in Network Security administration and migrations
  • Hands-on experience implementing enterprise network security solutions
  • Exceptional verbal and written communication skills
Certifications (Preferred)
  • CCNA (completed or in progress)
  • Fortinet Certified Professional (FCP) or equivalent
  • Additional certifications (Palo Alto, Cisco, etc.) are a plus

Benefits

• Annual Bonus

• Provident Fund

• Performance bonuses

• Employee's State Insurance Corporation

• Medical Insurance

• Night Allowances

• Pick and Drop facilities (Only for Female Staff)

• Day outs for Staff

• Team Parties

• Maternity/ Paternity leaves

• Retirement Benefits

• National and International tour packages after successful completion of service as per company policies

• Paid Time Off

• Flexible work schedules and workplace perks like on-site snacks

• Flexible working



More Info

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Industry:
Employment Type:

Job ID: 148326493

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