Location: Chennai
Department: Service Delivery
Experience Level: 5+ Years
Position Description:
Radware is a global leader in cybersecurity protection solutions for networks and applications. As part of our continued growth in cloud services, we are looking for a dedicated and passionate Senior Network Engineer to join our customer services group.
You will be part of the team supporting mission-critical infrastructure, assisting senior engineers in resolving technical network issues, and growing your expertise in network and security technologies.
Key Responsibilities:
- Support senior network engineers in incident response and troubleshooting efforts.
- Assist in monitoring network performance and reacting to alerts and system events.
- Help investigate and resolve customer-reported technical issues related to the network.
- Collaborate with cross-functional teams including NOC, onboarding, and engineering.
- Document resolutions and maintain updated network documentation.
- Participate in on-call support rotation (as needed and trained).
Requirements:
- Implement and manage dynamic routing protocols including BGP, OSPF and EIGRP.
- Manage Layer 2 and Layer 3 switching features such as VLANs, Spanning Tree Protocol (STP), EtherChannel, VRRP / HSRP, Link Aggregation, and Multi-Protocol Label Switching (MPLS).
- Perform network capacity planning, performance tuning, and regular health checks.
- Configure and troubleshoot GRE tunnels for secure connectivity across sites.
- Troubleshoot complex Layer 23 network issues using Command Line Interface (CLI) and various monitoring tools.
- Configure and manage Load Balancers for traffic distribution and application availability.
- Implement Layer 47 load balancing, health checks, SSL offloading, and basic content switching policies.
- Monitor and troubleshoot load-balanced services to ensure high availability and performance.
- Configure and manage Fortinet FortiGate Firewalls for perimeter and internal security.
- Implement comprehensive firewall policies, NAT rules, VPN (IPSec), and high availability (HA) configurations.
- Monitor firewall logs and alerts, investigate security events, and support incident response.
- Collaborate effectively with application and network teams to support deployments and resolve critical issues.
- Preferred certifications such as CCNA, CCNP, JNCIA, JNCIS, or NSE4+.
- Follow ITIL-based change management processes for configuration updates, deployments, and upgrades.
- Evaluate and implement network or security changes while minimizing business impact.
- Perform root cause analysis (RCA) and document incidents with recommended preventive actions.
- Collaborate with cross-functional teams to coordinate changes, escalations, and incident resolutions.
Primary Location
IN-IN-Chennai
Work Locations
Radware Shield Square India, Chennai
Job
Internet/Network Operations
