JOB DESCRIPTION
Experience : 6 - 8 Yrs
Location : Bidadi
Designation : Senior Network Engineer - L3
About Job :
- Experience in Networking Support, Technical support, Troubleshooting, debugging, maintenance, and any technical support in networking domain.
- Experience in Switching, Routing, LAN and WAN Experience, Web proxy, Firewalls , Cisco ISE
Key Responsibilities :
- Responsible to support the Day-to-Day Operations and ensure defined SLA has been met as agreed in the SOW.Process knowledge on ITIL.
- 5 - 8 years in IT service delivery and handled multiple customer environments
- Good Knowledge of Incidents Management & Change management
- Coordination with vendors for escalation
- Preparing & validation of Root Cause Analysis
- Preparation & Updating of Network diagram - LAN/WAN topology on Periodic Basis
- Configuration & Validating the Configuration of new network devices prepared by L2 Egg
- Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues
- Managing the shift roster. • Good Knowledge of Incidents Management & Change management
- Coordination with vendors for escalation
- Preparing & validation of Root Cause Analysis
- Review of Network Device Hardening Mechanism On Periodic Basis
- Configure and Troubleshooting routing protocols like IGRP, EIGRP and OSPF
- Configuring and troubleshooting the Cisco switches.
- Assigning severity to the Incidents logged based on the definition.
- Second level analysis (investigating problems) and closure of known and low priority security incidents.
- Logging Problem Ticket for unresolved Incidents with Technical Service
- Sending Security Alert messages on newly found vulnerabilities
- Installation of security patches & bug fixes on High Critical Devices
- System health checks for all Network devices & Action plan for any issues or Observations
Required Skills :
- CCNP Certifications and Hands on experience on Switching & Routing
- CISCO Firewall ( FTD ). Checkpoint , and FortiGate firewall Hands on experience
- Good Knowledge in the Cisco Products link Cisco Prime Infrastructure, Identity Service Engine , WLC, Nexus etc.
- Good knowledge or certificate on CISCO etc.
- Cisco SD WAN , SD Access Knowledge , and Cisco DNA
- Validation of Network diagram - LAN/WAN topology on Periodic Basis
- Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues
- Validation modification of configuration done by L2 Egg
- Analysis & Periodic Check of LAN/WAN traffic
- Review of Network Device Hardening Mechanism On Periodic Basis
- Configure and Troubleshooting routing protocols like IGRP, EIGRP and OSPF
- Troubleshoot all static routing and dynamic routing (BGP,EIGRP,OSPF etc.) in enterprise network for high availability
Soft Skills :
- Good Communication and Writing Skills
- Problem Solving Skills
- Quick learning of new Mgt Skills
- Proactive and Progressive Mind set
Qualification : Diploma / BE / Any Graduation
Certification :
- Essential - CCNP Router and Switching
