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Infinite Computer Solutions

Senior Network Engineer

Infinite Computer Solutions
Noida, India
4-6 Years
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Job Description

Job Description

NoC Engineer L2 Support – IP/ MPLS

Overall, 4- 6 years of relevant experience in Telecom Domain

  • Ready to work in 24*7 Work environment, manage NoC operations and incidents.
  • Perform second level troubleshooting using tools and utilities to resolve network related issues.
  • Heath Check and Maintenance Operations on in scope network elements and infrastructure
  • Severity 1 to 4 Incident triage, support, management, restoration, recommendations
  • Root Cause Analysis Support, post incident or event
  • Work with Major Incident Management team for Major Incident Resolution.
  • Creation and maintenance of processes and procedures for T2 tasks
  • Provide Support for network configurations, expansions, installations, and updates.
  • Maintain and update all network documentation, process configurations.
  • Interface with all internal and third-party support providers and vendors in the management and resolution of incidents.
  • Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.
  • Ensured efficient resolution of incidents through people, process and technology.
  • Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.

Qualification

  • 5+ years of related experience in routing switching, ISP, mobile operator networks operational experience with enterprise class routers, switches and firewalls Experience on Client switches, Routers wireless series.
  • Experience in MPBN, L3 VPN, L2 VPN, QOS, TRAFFIC ENGINEERING, JUNIPER, CISCO, OSPF, ISIS.
  • Ericsson and Huawei MPBN network experience is required.
  • Strong Working Experience in Network troubleshooting including LAN, WAN  & Security domains.
  • Day-to-day operations management
  • Helping Team in Troubleshoot & resolve highly complex customer network issues.
  • Experience in troubleshooting Cisco, Juniper, Ericsson, Nokia routers, switches & firewalls (ASA, Palo Alto)
  • Handling, Juniper CISCO L3 and L2 Devices
  • Strong working knowledge of IP, IPsec, and VPNs.
  • Responsible for delivering complex Maintenance and Monitoring activities for different customers.
  • Provide Incident Management support through the IC role in case of the main crisis.
  • Ensure service continuity by reducing the impact of a disaster or major failure through operational validation of the designed.
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
  • Monitor performance and ensure system availability and reliability.
  • Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.
  • Managing and maintaining the operational integrity of the company's security and data networks and will be required to respond to incidents and alerts and provide occasional out-of-hours technical support.
  • Leverage knowledge articles to investigate and resolve second-line support calls assigned.
  • Identify the root cause of incidents and problems. Prepare RCA for business-critical incidents and downtime.
  • Perform troubleshooting and incident management for high-priority issues and ensure that they are resolved within the timeframes set by service level agreements.
  • Experience on Cisco XR and XE routers.

Qualifications

Bachelors Degree

Range Of Year Experience-Min Year

4

Range Of Year Experience-Max Year

6

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Telecom
Employment Type:
Full time

Job ID: 150676725

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Last Updated: 03-07-2026 10:15:12 PM
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