Job Description
T2 Packet Core:-
Overall 5-10 years of relevant experience in PS Core/Telecom Domain
- Ready to work in 24*7 Work environment, manage NoC operations and incidents.
- Perform second level troubleshooting using tools and utilities to resolve network related issues.
- Heath Check and Maintenance Operations on in scope network elements and infrastructure
- Severity 1 to 4 Incident triage, support, management, restoration, recommendations
- Root Cause Analysis Support, post incident or event
- Work with Major Incident Management team for Major Incident Resolution.
- Creation and maintenance of processes and procedures for T2 tasks
- Provide Support for network configurations, expansions, installations, and updates.
- Maintain and update all network documentation, process configurations.
- Interface with all internal and third-party support providers and vendors in the management and resolution of incidents.
- Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.
- Ensured efficient resolution of incidents through people, process and technology.
- Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.
Qualification And Technical Skills:
- Experience in ERICSSON vendor devices
- Responsible for operations,configuration and change management across Packet Core nodes (SGSN, MME, GGSN, SGW, PGW,ePDG, PCRF, AAA, DNS, CGF/EMM, etc.).
- Expertise in network interface trace analysis and troubleshooting across Gb, RANAP, S5/S8, S11, Gn, Gx, Gy, Rx, etc.
- Good experience in Packet Core Knowledgeable of telecommunications protocol and networks SS7, GPRS (Call Flows/Protocols), UMTS (Call Flows/Protocols) VoIP like GTP,Diameter,
- Fault identification/correction/ reporting skills on the subsystem and equipment
- Good working knowledge of Linux operating systems
- Review and prepare the relevant technical document i.e. RCA
- Manage software upgrade and backups.
- Analyse MOPs and preparation for Change Management activities Resolving Incidents in provided SLA .
- Available to handle customer technical queries all the time and ensure timely response.
T2 Packet Core:-
Overall 5-10 years of relevant experience in PS Core/Telecom Domain
- Ready to work in 24*7 Work environment, manage NoC operations and incidents.
- Perform second level troubleshooting using tools and utilities to resolve network related issues.
- Heath Check and Maintenance Operations on in scope network elements and infrastructure
- Severity 1 to 4 Incident triage, support, management, restoration, recommendations
- Root Cause Analysis Support, post incident or event
- Work with Major Incident Management team for Major Incident Resolution.
- Creation and maintenance of processes and procedures for T2 tasks
- Provide Support for network configurations, expansions, installations, and updates.
- Maintain and update all network documentation, process configurations.
- Interface with all internal and third-party support providers and vendors in the management and resolution of incidents.
- Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.
- Ensured efficient resolution of incidents through people, process and technology.
- Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.
Qualification And Technical Skills:
- Experience in ERICSSON vendor devices
- Responsible for operations,configuration and change management across Packet Core nodes (SGSN, MME, GGSN, SGW, PGW,ePDG, PCRF, AAA, DNS, CGF/EMM, etc.).
- Expertise in network interface trace analysis and troubleshooting across Gb, RANAP, S5/S8, S11, Gn, Gx, Gy, Rx, etc.
- Good experience in Packet Core Knowledgeable of telecommunications protocol and networks SS7, GPRS (Call Flows/Protocols), UMTS (Call Flows/Protocols) VoIP like GTP,Diameter,
- Fault identification/correction/ reporting skills on the subsystem and equipment
- Good working knowledge of Linux operating systems
- Review and prepare the relevant technical document i.e. RCA
- Manage software upgrade and backups.
- Analyse MOPs and preparation for Change Management activities Resolving Incidents in provided SLA .
- Available to handle customer technical queries all the time and ensure timely response.
Qualifications
Bachelors Degree
Range Of Year Experience-Min Year
6
Range Of Year Experience-Max Year
8
