Senior Network Engineer

NoC Engineer L2 Support - RAN -

Overall, 4- 6 years of relevant experience in Telecom Domain

• Ready to work in 24.7 Work environment, manage NoC operations and incidents.

• Perform second level troubleshooting using tools and utilities to resolve network related issues.

• Heath Check and Maintenance Operations on in scope network elements and infrastructure

• Severity 1 to 4 Incident triage, support, management, restoration, recommendations

• Root Cause Analysis Support, post incident or event

• Work with Major Incident Management team for Major Incident Resolution.

• Creation and maintenance of processes and procedures for T2 tasks

• Provide Support for network configurations, expansions, installations, and updates.

• Maintain and update all network documentation, process configurations.

• Interface with all internal and third-party support providers and vendors in the management and resolution of incidents.

• Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.

• Ensured efficient resolution of incidents through people, process and technology.

• Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.

Qualification

• Bachelor's degree in computer science, Electronics and Telecommunication engineering, or a similar field.

• Extensive experience working as an NOC engineer.

• Experience deploying, managing, and troubleshooting network infrastructures.

• Knowledge of Network Monitoring and Ticketing systems

• Experience in troubleshooting incidents on HUAWEI and ERICSSON BSC, RNC, RAN- GSM, UMTS, LTE, 5G network components.

• Experience in Wireline and Wireless Networks

• Excellent troubleshooting skills.

• Ready to work shifts and flexible hours.

• Good written and verbal communication skills.

• Manage effective co-ordination with Onshore teams.

Work On Networks components like- Huwai, Nokia, Junipers

Target Organization Like- Ericsons, Airtel