Senior NetSuite Functional Consultant

Role Summary

As a Senior NetSuite Functional Consultant / Business Analyst, you will lead end-to-end NetSuite delivery by understanding client business needs, translating requirements into scalable solutions, and guiding stakeholders through design, configuration, testing, go-live, and post-go-live support.

This role aligns with NetSuite Partner delivery standards and requires strong functional expertise, structured business analysis, confident client-facing communication, and cross-functional coordination. You will also contribute to internal enablement through reusable assets (case studies, playbooks, documentation) and mentor junior consultants to raise delivery quality.

Location: Hybrid / Remote

Key Responsibilities

NetSuite Functional Consulting (Delivery Ownership)

• Act as a senior functional consultant across core NetSuite modules including Financials (GL, AP, AR), Procure-to-Pay, Order-to-Cash, Inventory, Reporting, FAM, ARM, Advance Manufacturing, SCM, and WMS.
• Lead discovery workshops and stakeholder interviews to capture requirements, pain points, and target operating processes.
• Translate business requirements into functional solution designs, configuration workbooks, system process flows, and acceptance criteria.
• Configure NetSuite functionality in line with approved designs, best practices, and governance.
• Own functional scope clarity: identify out-of-scope requests, propose trade-offs, and support change-control decisions.
• Support system testing, SIT/UAT cycles, defect triage, go-live readiness, and hypercare.
• Provide functional support and continuous improvement recommendations during managed services engagements.

Business Analysis & Documentation (Structured & Reusable)

• Conduct structured requirement elicitation with finance, operations, supply chain, and executive stakeholders.
• Prepare and maintain high-quality documentation including:
• Business Requirement Documents (BRD)
• Functional Requirement Documents (FRD)
• To-be process maps, gap analysis, and solution walkthroughs
• UAT scenarios, test scripts, and training material
• Ensure traceability from requirements through configuration, testing, and sign-off.
• Identify gaps between standard NetSuite functionality and client needs, recommending scalable and maintainable solutions.

Client & Stakeholder Management (Senior Presence)

• Serve as a client-facing senior consultant on assigned accounts and build trusted-advisor relationships.
• Facilitate functional discussions, design walkthroughs, and solution demos with clarity and confidence.
• Communicate risks, dependencies, and functional decisions in a structured and timely manner.
• Provide crisp status updates and support project managers with input for delivery planning and stakeholder alignment.

Internal Collaboration, Quality & Mentorship

• Collaborate with technical consultants, developers, and integration teams to ensure functional designs are technically viable and aligned to business outcomes.
• Review and validate technical solutions from a functional and business perspective.
• Mentor junior consultants through functional guidance, reviews, shadowing, and best-practice coaching.
• Contribute to continuous improvement of delivery templates, accelerators, and standards.

Knowledge Assets & Thought Leadership

• Contribute to client case studies, success stories, and solution summaries.
• Assist in writing technical and functional blogs focused on NetSuite modules, best practices, automation, and industry use cases.
• Build reusable internal assets (checklists, playbooks, discovery questionnaires, UAT templates).

AI-Driven Productivity & Modern Consulting

• Leverage AI tools to improve productivity in analysis, documentation, communication, and research.
• Use tools such as ChatGPT, Notion AI, Copilot, or similar platforms to accelerate delivery and content creation.
• Continuously explore and adopt AI-assisted workflows aligned with modern NetSuite consulting practices.

Required Qualifications & Experience

Experience

• 5–7 years of experience as a NetSuite Functional Consultant, NetSuite Business Analyst
• Experience working in a NetSuite Partner or NetSuite ERP consulting environment preferred.
• Hands-on involvement in NetSuite implementations, enhancements, or post-go-live support engagements.
• Exposure to international clients (US, UK, Canada, Australia) is highly desirable.

Functional & Domain Expertise

• Strong understanding of NetSuite core modules and ERP business processes.
• Solid accounting and finance fundamentals (period close, reporting, controls, audit readiness).
• Ability to apply NetSuite best practices rather than purely custom-driven solutions.
• Familiarity with SuiteSuccess concepts and phased implementation approaches.

Communication & Professional Skills

• Excellent written and verbal communication skills in English.
• Strong consulting presence with the ability to engage senior stakeholders.
• Highly organized, detail-oriented, and accountable for deliverables.
• Comfortable working in overlapping international time zones.

Tools & Technology

• Proficiency with NetSuite and common consulting tools (Google Workspace / Microsoft 365, Jira, Notion, documentation tools).
• Hands-on experience using AI tools for productivity and knowledge creation.

Preferred / Nice-to-Have

• NetSuite Functional Certification(s).
• Industry experience in Retail, Wholesale Distribution, Manufacturing, or Financial Services.
• Conceptual understanding of integrations and NetSuite customization (SuiteScript awareness).
• Experience in managed services or retainer-based support models.

Why Join Us

• Work with global clients following NetSuite Partner delivery standards.
• Opportunity to influence delivery quality, mentoring, and internal enablement.
• Flexible remote / hybrid work environment.
• Exposure to modern, AI-enabled consulting practices.
• High ownership role in a growing NetSuite consulting organization.

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