Senior Merchandiser

Company Description Triotex - Integrated Protection & Workwear, part of Triotex International, designs flame-retardant apparel and customized safety gear for demanding industrial environments. With operations across India, Australia, and the Middle East, the company focuses on high-quality, compliant workwear that meets strict safety standards. Its product range includes FR and IFR coveralls, cotton coveralls, industrial workwear, winter wear, and safety accessories. Triotex emphasizes durability, comfort, and protection while offering customizable, cost-effective solutions tailored to industry needs. Guided by the motto Tactical. Tough. Trusted. – The Triotex Trio, the organization is committed to reliable and innovative worker safety.

Location: Vatva - Station Road, Ahmedabad

Shift: 9:00 AM to 6:00 PM

Employment Type: Full-time

Compensation: Based on experience, technical capability and overall suitability

Triotex International Private Limited is looking for a Senior Merchandiser to manage apparel, uniform and industrial workwear orders from initial enquiry and development through production and dispatch. The role requires strong merchandising coordination, technical documentation and customer communication skills.

Key responsibilities

• Manage customer enquiries, product development, sampling, costing, order confirmation and approval follow-ups.
• Prepare and maintain product specifications, measurement charts, BOMs, tech packs, colourways, artwork references and order files.
• Use Adobe Illustrator and CorelDRAW to review, edit and prepare garment sketches, branding artwork, print or embroidery placements, labels and presentation material.
• Coordinate with customers and internal teams on samples, fabrics, trims, accessories, branding, packaging and delivery requirements.
• Work closely with CAD, design, sampling, purchase, stores, production, quality and dispatch teams to keep orders on schedule.
• Track approvals, material readiness, production status, quality requirements and shipment or dispatch timelines.
• Identify potential delays or specification gaps early and coordinate corrective action.
• Maintain accurate item, BOM, sample, order and communication records in ERPNext or related systems.
• Support costing, consumption review, supplier follow-up and commercial documentation where required.
• Ensure final products comply with approved specifications, customer requirements and workmanship standards.

Required skills and experience

• Proven experience in apparel, garment, uniform or workwear merchandising.
• Working knowledge of Adobe Illustrator and CorelDRAW is mandatory.
• Strong understanding of garment construction, fabrics, trims, measurements, BOMs, tech packs and production processes.
• Ability to manage multiple orders, priorities, approvals and timelines with accurate documentation.
• Strong written and verbal communication, customer coordination and problem-solving skills.
• Experience with industrial workwear, FR clothing, uniforms or export orders will be an advantage.
• Experience using ERPNext or another apparel ERP system will be preferred.

Career growth opportunity

This position offers a defined career path into a full-time Marketing Merchandiser role for strong performers who demonstrate commercial awareness, customer-handling ability and consistent order execution. The progression can include greater responsibility for customer development, product presentations, quotations, market research, enquiry conversion and key-account coordination.

Benefits

PF, ESIC and other applicable statutory benefits as per company policy and eligibility.