Title: Senior Master Data Specialist
Company: Willware Technologies
Experience: 11+ Years
Location: Hyderabad
JOB DESCRIPTION:
- Creates and maintains Master Data records in Global MDM tool and in various OpCos systems, data standards, policies and objectives.
- Ensures that Master Data requests are handled according to the Service Level Agreement (SLA) using the workflow tools and numerous supporting applications.
- Responds to queries from other counter partners via e-mail/telephone or any other means of communications available in alignment with service management processes.
- Raises concerns about Master Data quality, data governance and related issues to the Team Leader.
- Monitors Master Data quality and actively fixes encountered or reported issues, monitors Ataccama tool to filter out and fix inconsistencies.
- Coordinates and actively supports business processes, projects and requirements inside and outside the team, provides reports and data analysis.
- Actively looks for process improvement opportunities, participates in testing and implementation of new optimization solutions.
- Highlights any high workloads and potential bottle necks to the team leader to ensure that SLA breaches do not occur.
- Organizes and assigns new organization structures, adds new users, removes leavers, assigns positions.
- Supports data cleansing initiatives, serves as data standards expert. Monitors mappings and replications from source system to CFIN.
- Acts as the escalation point for the most complex queries and the most sensitive stakeholders.
- Provides trainings on master data inside the team.
- Takes active part in transitions of new scopes from OpCos.
- Creates and maintains SOPs and procedures.
- Acts as a buddy, trains new joiners, backs up all team scopes and takes part in full scope rotation within the team.
- Closely cooperates with Local Data Stewards in cleansing activities and preparations for DBB transitions or any other data related programs.
- Acts as a key user for all Master Data related topics and applications.
- Co-leads and assist in coordinating transitions of new scopes from other OpCos. Plays the role of an expert.
Must have (all levels):
• Bachelor's degree in Data Management, Information Systems, Business Administration, or a related field.
• Proven experience in master data management, data governance, or a related role.
• Good communication and interpersonal skills, with the ability to engage and influence stakeholders.
• Strong analytical and problem-solving skills.
• Knowledge of data management tools and technologies, such as SAP.
• Experience with reviewing, conducting data analysis.
• Highly Proficient in MS office.
• Able to work under pressure to meet business objectives.
• Understands benefits of correct and valid data. Analytical thinking, proactive and overseeing.
• Experience of operating in large corporations is preferred.
