Senior Manager (Veeva Vault RIMS Expert)

Senior Manager (Veeva Vault RIMS Expert) - Mumbai or Vadodara, India (hybrid role: 3 days office, 2 days home per week)

About the Company

Pharmanovia is a dynamic, fast-growing international pharmaceutical company with a portfolio of over 20 brands across more than 160 markets. Our mission is to improve patient health globally by revitalising niche, trusted medicines. Since our founding in 2013, we have grown consistently, supported by a diverse global team of over 300 employees across 29 nationalities. We operate across Europe, the Middle East, Asia and beyond, focusing on our core therapeutic areas: Cardiovascular, Oncology, Endocrinology and Neurology. We are an agile and innovative global speciality pharma organisation, partnering with leading pharmaceutical companies to maximise the lifecycle value of established medicines.

About the Role

We are seeking an experienced Senior Manager (Veeva Vault RIMS Expert) to take ownership of Pharmanovia's regulatory technology platform. This role is responsible for the administration, configuration, optimisation and continuous improvement of the Veeva Vault RIMS ecosystem, ensuring it supports regulatory operations, data integrity and compliance across global markets. You will act as the subject-matter expert for Veeva Vault, working cross-functionally with Regulatory, Quality, and IT teams to drive platform performance, user adoption, and data quality.

Key Responsibilities

Platform Ownership & Release Management

• Lead end-to-end Veeva Vault release management (planning, impact assessment, validation, testing, deployment)
• Coordinate with Veeva and internal teams for seamless releases
• Deliver training and demos for new functionality

Data Governance & RIMS Data Management

• Own regulatory data in Vault RIMS, ensuring accuracy, completeness and compliance
• Manage foundational data (product, variants, packaging)
• Monitor data quality using KPIs and implement CAPAs
• Lead data migration, cleansing, taxonomy and metadata management

Configuration & Change Management

• Configure workflows, lifecycle states, security models, document types and controlled vocabularies
• Manage change requests end-to-end, ensuring best practices and compliance
• Support ongoing system enhancements and internal releases

Incident & Service Management

• Lead incident management and issue resolution as the primary escalation point
• Coordinate with Veeva support for platform issues
• Drive process improvements to reduce incident volume

Reporting & Insights

• Develop and maintain reports and dashboards
• Identify data anomalies and ensure reporting accuracy

User Support & Adoption

• Provide global user support and training (structured and ad hoc)
• Create and maintain documentation, work instructions and guidance

Access & Governance

• Manage user access, roles and permissions aligned with governance standards
• Ensure compliance with data security and regulatory requirements

Continuous Improvement

• Identify and deliver improvements to enhance system usability and efficiency
• Provide quarterly recommendations with measurable impact

Qualifications

Essential Experience

• 10+ years experience with Veeva Vault RIMS or similar systems
• Veeva Vault configuration and administration
• Regulatory data management and lifecycle processes
• Document management systems in life sciences
• Experience in GxP-regulated environments (GMP/GDP/GVP)
• Experience working with SaaS/cloud-based platforms

Preferred

• Experience in regulatory operations, submissions or publishing systems
• Knowledge of system validation, testing and Agile methodologies
• Veeva Vault certifications

Pay range and compensation package

We offer a competitive salary plus a bonus and rewards package, including holidays, employee recognition awards, social events, a pension scheme, and hybrid working.

Equal Opportunity Statement

Pharmanovia is an equal-opportunity employer. Pharmanovia does not unlawfully discriminate against employees or applicants for employment based on an individual's race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. Pharmanovia will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.