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Senior Manager - Telesales

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Job Description

Job Description: Growth and Strategy Manager

Job Title: Growth and Strategy Manager

Location: Bangalore

About Magicbricks:

Magicbricks, a division of Times Internet Limited, a wholly owned subsidiary of Bennett,Coleman & Co. Ltd (TheTimes Group) is India's largest and most trusted property marketplace for all property-related needs, enablingbuyers, sellers and renters with the help of technology. Magicbricks is the leading Proptec that provides a commonplatform for property buyers, sellers & renters to locate properties of interest across India, and source rich andrelevant information about all property related matters .Magicbricks, is and has been adjudged as the mostpreferred site in India, by various organization.We are 850+ employees, 11 business verticals with offices across 35cities and are headquartered in Noida (though this role will be based out of Bangalore).

Role Description:

We are seeking a results-driven and detail-oriented Growth and Strategy Manager/ Sr. Manager. The candidate willwork on various special projects across businesses, some of which will be heavy on the telesales side. This role isideal for a candidate who is proactive, skilled in problem-solving, and has strong program managementcapabilities.This role will involve working with senior stakeholders across the company hierarchy, so goodstakeholder management skills are essential.

Job Responsibilities:

  • Telesales Operations:a. Implement and optimize telesales strategies, ensuring alignment with overall business goals.b. Understand and optimize the telesales processes.c. Help improve the funnel efficiency to drive better results.
  • Data Analysis & Reporting:a. Utilize advanced data analysis to identify trends, forecast performance, and provide actionable

insights.b. Maintain and analyze performance data in Google Sheets to ensure accurate reporting and

tracking of key metrics3. Problem Solving:

  • Apply strong problem-solving skills to address business challenges, implement effective solutions,and drive continuous improvement within telesales operations.
  • Stakeholder Management:a. Work closely with internal stakeholders across departments to align objectives, communicate

findings, and drive projects forward.b. Build and maintain strong relationships with relevant teams to ensure seamless collaboration and

execution of initiatives.

  • Program Management:a. Oversee special projects related to telesales and business growth initiatives, managing timelines,

deliverables, and resources to achieve objectives.b. Drive the end-to-end implementation of projects, ensuring a structured approach to

problem-solving and solution delivery.

Skills:

Bachelor's degree in Engineering (B.Tech) with 3-8 years of experience, or MBA with 1-5 years of relevantexperience.

Proven experience in leading a telesales setup with 30+ agents, with demonstrated success in drivingresults.

Proficient in Google Sheets and data analysis, with a high degree of comfort in working with data to makeinformed decisions.

Strong detail orientation and a commitment to understanding issues thoroughly to deliver effectivesolutions.

Excellent stakeholder management skills and experience working across diverse teams. Problem-solving and analytical thinking Advanced data handling and interpretation Strong organizational and project management skills Effective communication and interpersonal skills

Qualifications:B.Tech or MBA

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About Company

Job ID: 147242981