Senior Manager - Solution Architect

About Flipkart Commerce Cloud:

Flipkart Commerce Cloud (FCC) offers cutting-edge, composable commerce solutions designed to make enterprise digital commerce easy, scalable, and profitable. Our offerings include a headless and composable retail tech stack, a robust consumer experience suite, advanced seller ecosystem management, and end-to-end supply chain management.

Role Overview:

The Senior Manager, Digital Commerce Solution Architect, is responsible for driving FCC's growth by architecting comprehensive solutions that integrate our headless retail tech stack, AI-driven pricing engines, and retail media monetization platforms. This role requires a deep-domain expert who moves beyond high-level orchestration to handle the granular solutioning required for enterprise clients, including detailed order capture flows, checkout orchestration, and complex ecosystem integrations. By providing this foundational expertise, you will lead the end-to-end RFP process and technical discovery with high autonomy, ensuring that proposed solutions are technically robust and commercially viable without constant dependency on Product teams for detailed domain inputs.

Key Responsibilities:

● Solution Architecture: Design and propose customized solutions that weave together FCC's composable commerce architecture (Catalog, OMS, Seller Management), dynamic pricing algorithms (demand elasticity and competitive intelligence), and retail media ad-tech (sponsored search and display) to meet complex enterprise requirements.

● RFP Management: Lead the end-to-end process of responding to RFPs, including deep-dive requirement analysis, solution design, and technical proposal drafting and presentation with high independence..

● Client Engagement: Develop and deliver persuasive presentations and demonstrations to prospective clients, effectively communicating the value proposition of FCC's solutions.

● Domain-Led Multi-Product Strategy: Utilize deep e-commerce expertise to advise clients on performance considerations and technical trade-offs across the full stack—from optimizing checkout conversion and order capture in digital commerce to managing ad-latency and attribution in retail media, and aligning real-time dynamic pricing strategies with inventory and market demand

● Cross-functional Collaboration: Work closely with Product development, Marketing, and Sales teams to ensure alignment of solutions with market needs and client expectations.

● Market Analysis: Stay abreast of industry trends, competitive landscape, and emerging technologies to inform solution development and business strategies.

Qualifications:

● Bachelor's or Master's degree in Business Administration, Information Technology, or a related field.

● Proven experience in solution architecture and business development within the digital commerce or retail technology sector.

● Strong understanding of composable and headless commerce architectures.

● Demonstrated success in responding to RFPs and securing client engagements.

● Excellent communication and presentation skills, with the ability to convey complex solutions to non-technical stakeholders.

● Strategic thinker with a track record of developing and executing business development plans.

● Ability to build and maintain strong relationships with clients and internal teams.

● Willingness to travel as required for client meetings and industry events.

Required Skills:

● Architecture: Expert knowledge of Composable, Headless, and API-first architectures.

● E-commerce Domain: Deep understanding of order management (OMS), checkout orchestration, payment integrations, and marketplace seller ecosystems.

● Monetization & Pricing: Familiarity with retail media networks (RMN), ad-engine integrations, and ML-based dynamic pricing strategies.

● Technical Communication: Ability to articulate nuanced technical concepts (e.g., latency, integration patterns) to non-technical business owners.

● Project Management: Proficiency in managing complex RFP timelines and multi-stakeholder technical discovery sessions.

● Analytical Thinking: Capability to perform market and competitive analysis to inform solution tailoring.

Why Join Us:

At Flipkart Commerce Cloud, you'll be part of a dynamic team that's reshaping the future of digital commerce. We offer a collaborative work environment, opportunities for professional growth, and the chance to drive real-world impact in a culture built on collaboration, autonomy, and technical excellence.