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Senior Manager Software Engineering

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Job Description

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express @ Work helps large and global companies manage their Corporate Card and Corporate Purchasing Card programs more efficiently online. From performing everyday administrative tasks and account maintenance, to accessing reports and utilizing reconciliation solutions, @ Work enables fast, efficient, and effective corporate card program management resulting in time and cost savings for our customers.

We're looking for a Senior Engineering Manager to join the American Express @ Work engineering team. This next-generation digital platform is designed to give global clients a best-in-class digital experience, providing greater control over their corporate programs. The Statements team is responsible for generating paper and digital statements for our corporate customers across the globe. This team will design and build next-generation, cloud-native capabilities to support scalable, reliable, and high-quality statement generation and delivery.

We want someone with

  • Strong commercial card and non-card system acumen to drive technical vision and drives project execution for large-scale digital data systems.

  • Has exceptional experience leading industry differentiable digital and data domains at scale

  • Various technical domains and systems skills to design and develop fault tolerant systems

  • Experience with design and architect cloud native solutions for global entities

  • Hands-on experience in building complex digital and data platforms across large organization.

  • Ability to review and debug code is essential.

  • Critical thinking to solve complex business and technical problems

  • Lead, contribute and collaborate with enterprise shared service teams with creativity and outside-in perspective.

  • Able to lead with automation, engineering excellence and efficiency mindset and guide teams to adopt those in their delivery pipeline

  • Able to hold the technical quality bar high and for the team as well

  • Enjoy solving complex problems and innovate efficiently by working with future technologies.

  • Manage stakeholders and senior leaders with conviction and clarity

  • Able to drive solutions, delivery and architecture for the future

  • Lead and work with innovative, external perspective ab=

  • Proven ability to coach, manage, and grow individuals and teams effectively.

If you have the talent and desire to develop innovative products and services at a rapid pace, work as part of a customer centric organization, serving our customers seamlessly across the globe through various channels, join our team!

Key Responsibilities

Software Development

  • Perform technical aspects of software development

  • Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation)

  • Lead code reviews and ensure higher standard of code quality

  • Debug software components and identify code defects for remediation

  • Lead stakeholder management, product integration discussion

  • Leads the deployment, support, and monitoring of software across test, integration, and production environments.

  • Empower teams to automate deployments in test or production environments

  • Empower teams to automatically scale applications based on demand projections

  • Ensure team adheres to security and regulatory best practices

Leadership

  • Takes accountability for the success of the team achieving their goals

  • Drives the team's strategy and prioritizes initiatives

  • Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas

  • Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.

  • Mentor and guide team members to success within the team

Minimum Qualifications

  • 10 + years of software development experience in a professional environment and/or comparable experience

  • Extensive hands-on experience with the design and development of complex, large scale distributed applications and products that require a deep understanding of architectural patterns, software development best practices, relational and non-relational databases, and automated testing.

  • Bachelor's degree in computer science, computer science engineering, or related experience required advanced degree preferred

  • Hands-on coding experience in the following technology environment - React, Java Script, Redux, NodeJS, GraphQL, REST based APIs, Java, PostgreSQL, Akamai, AWS, Google Cloud Platform, Microsoft Azure, GoLang, Kotlin, DB2, Spring framework.

  • Experience with CI/CD tools such as GitHub, GitHub Actions, Jenkins, Sonar

  • Experience with testing tools such as Selenium, Cucumber, WebDriver IO, Karate, Junit, JMeter, LoadRunner, PostMan, WireMock, and others

Preferred Qualifications

  • Experience with logging and observability tools such as DynaTrace, Prometheus, Splunk, and others

  • Experience with GitHub CoPilot Experience with Cloud providers such as AWS, GCP, and Azure

  • Experience with Scrum, Kanban, or another Agile application development methodology

  • Demonstrated experience coaching, mentoring, and developing technical professionals.

  • Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to upper management and architects

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

About Company

American Express Company (Amex) is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. The company's logo, adopted in 1958, is a gladiator or centurion whose image appears on the company's well-known traveler's cheques, charge cards, and credit cards.

Job ID: 139106285

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