Senior Manager - Software Engineering

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Team

The Corporate Onboarding team is a part of Global Commercial Services Technology. Your organization will ensure a connected technology strategy to ideate on, build, maintain, and iterate on the digital experiences that allow prospective corporate clients to onboard to American Express's corporate card program. This includes customer-facing journeys as well as journeys aimed at our sales and back-office operations teams.

This team is currently going through a period of rapid growth, investment, and visibility as we evolve our capabilities across the entire tech stack to build best in class experiences worldwide.

The Role

This Senior Manager, Software Engineering reports directly to a Software Engineering Director and will be based in Bangalore.

In partnership with key Technology teams and Product colleagues, the Senior Manager, Software Engineering is a player coach who is responsible for the delivery of features and functionality in the Corporate Onboarding space in close partnership across various engineering teams and our business, product, and design partners. This role involves around 60% hand-on coding and 40% people, and technical leadership activities.

Roles & Responsibilities

• Lead the analysis, high level & low level design for product enhancements & new capabilities.

• Act as a true partner to product and business stakeholders co-creating customer value and challenging the status quo

• Collaborate with architects & peers to design applications that aligns with long term architecture strategy and Enterprise guidelines.

• Provide technical leadership to team members by mentoring & coaching, design & code reviews etc.,

• Proactively identify technical debts in the platform and prioritize with product owners to resolve them before it results in production impact.

• Maintain high standards of software quality by defining & enforcing best practices & processes for teams to follow

• Lead with Automation mind-set - Eliminate repetitive manual process through automation.

• Work with various stakeholders to plan the releases, identify risks & mitigation throughout project lifecycle.

• Understand platform roadmap and contribute to the platform strategy initiatives.

• Stay current on the enterprise initiatives, mandatory compliance/regulatory technical requirements and ensure the requirements are met.

• Leadership

• Demonstrate increased self-reliance to achieve team goals

• Influence team members with creative changes and improvements, challenge status quo and demonstrate taking risks.

• Continuously identify opportunities to improve efficiency of the team by analyzing existing workflow, driving the team to be more effective, productive, and demonstrating faster and stronger results.

• Mentor and guide junior team members to success within the team

• Excellent communication & co-ordination skills

Minimum Qualifications

Experience

• Bachelor's Degree in related field preferred proven industry experience.

• 8+ years of software engineering, architecture experience.

• Proven ability to architect, design & implement scalable, resilient, highly available solutions to complex business problems.

• Experience in leading 1 or more scrum teams and providing technical directions to the teams.

• Significant experience to design, develop & host cloud-based applications preferably on Azure/AWS

• Experience supporting production issues with on-call support.

Knowledge/Skills

• Significant expertise in architecture & design patterns, designing & building enterprise applications.

• Experience in one or more cloud platforms is a plus.

• Hands on experience in designing & developing applications using Angular/React , Java 8 or higher with Spring framework, Spring Boot, REST APIs, Spring Security or similar security frameworks, RDBMS(Postgres/Oracle or similar), Containerization etc.,

• Hands on experience in developing applications using Vertx preferably on Java.

• Hands-on experience in analyzing production issues using logging, monitoring & alerting tools.

• Thorough knowledge on application security guidelines & vulnerabilities management

• Experience on DevOps related practices such as CI/CD, Logging, Observability, Monitoring etc.,

• Thorough knowledge of multi-tier application architectures.

• Proven experience in driving test automation using test frameworks

• Knowledge and understanding of the SDLC principles and key controls

• Good understanding of BDD & TDD practices.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.