Description
We are seeking an experienced General Manager to lead an AI-first SaaS suite of products oriented toward powering commerce-led strategic initiatives that drive innovation and customer value across the ecosystem.
This role combines strategic ownership, technical depth, and operational leadership to deliver world-class AI products at scale. The GM will operate as the end-to-end business owner for the product portfolio, with accountability spanning product vision, go-to-market execution, marketing, pricing, operations, and full P&L management.
The ideal candidate brings a strong track record of scaling AI-native SaaS platforms, leading large cross-functional organizations, and translating customer needs into durable, monetizable products.
- Product Strategy & AI Platform Leadership
- Own and develop the product vision, strategy, and multi-year roadmap for an AI-first SaaS portfolio, ensuring alignment with broader business and commerce objectives
- Drive AI-native product design, including intelligent automation, decisioning, personalization, and insights at scale
- Balance customer experience, technical feasibility, and business requirements in all product decisions
- Lead complex, multi-threaded product initiatives across platforms, APIs, and services
- Ensure products meet enterprise-grade standards for reliability, security, compliance, and scalability
- Go-To-Market (GTM) & Growth Ownership
- Own end-to-end GTM strategy for the product suite, including positioning, segmentation, launch planning, and adoption strategies
- Partner with Sales, BD, and Partner teams to enable enterprise, mid-market, and ecosystem-led distribution models
- Define customer acquisition, expansion, and retention strategies across self-serve and assisted motions
- Drive product-led growth initiatives using experimentation, funnel optimization, and usage analytics
- Pricing, Packaging & Monetization
- Own pricing strategy and packaging architecture across the SaaS portfolio
- Design AI-appropriate monetization models (usage-based, tiered, value-based, hybrid)
- Lead pricing experimentation, discounting frameworks, and commercial guardrails
- Ensure pricing aligns with customer value realization, margin targets, and long-term revenue growth
- P&L Ownership & Business Management
- Serve as full P&L owner for the AI SaaS portfolio, accountable for revenue growth, cost management, and operating margins
- Build and manage annual and multi-year financial plans, forecasts, and investment cases
- Make data-driven tradeoffs across R&D investment, GTM spend, and operational scale
- Identify and evaluate new business opportunities, partnerships, and platform extensions
- Marketing & Category Building
- Partner with Marketing to define product narrative, category positioning, and thought leadership
- Drive demand generation strategy in collaboration with Growth and Marketing teams
- Represent the product portfolio externally through customer engagements, industry forums, and executive briefings
- Establish the product suite as a category-defining AI platform in commerce enablement
- Operations & Execution Excellence
- Lead cross-functional teams across Product, Engineering, Design, Operations, Data, and Business
- Establish operating rhythms, planning mechanisms, and execution governance
- Define and track KPIs and success metrics across adoption, customer outcomes, revenue, and operational health
- Drive continuous improvement through experimentation, retrospectives, and operational rigor
- Leadership, Talent & Culture
- Build, manage, and mentor a high-performing leadership bench of Product Managers and functional leaders
- Foster a culture of customer obsession, innovation, ownership, and accountability
- Set a high bar for product thinking, decision quality, and execution velocity
- Influence and align senior leadership and key stakeholders through clear communication and strategic narratives
Basic Qualifications
- 15+ years of experience in product leadership, general management, or business ownership roles
- Demonstrated P&L ownership and commercial decision-making experience
- Strong technical fluency across AI/ML systems, SaaS architectures, and platform products
- Track record of leading large, cross-functional organizations
Preferred Qualifications
- Experience building or scaling commerce, marketplace, or enterprise SaaS platforms
- Deep understanding of AI monetization models and pricing strategies
- Experience operating in high-growth, ambiguous, or platform-driven environments
- Ability to operate seamlessly between strategy, execution, and executive communication
What Success Looks Like
- A clearly differentiated, AI-native SaaS portfolio with strong customer adoption
- Scalable GTM motion with predictable revenue growth
- Durable pricing and monetization aligned with customer value
- Strong operating margins and disciplined capital allocation
- High-performing teams delivering innovation at scale
Basic Qualifications
- 15+ years of product management experience, with 7+ years leading product teams
- Bachelor's degree in Computer Science, Engineering, Business, or related field
- Proven track record of launching successful products at scale
- Strong analytical and problem-solving skills with data-driven decision-making experience
- Excellence in stakeholder management and cross-functional collaboration
- Experience in Agile/Scrum methodologies
Preferred Qualifications
- MBA or Master's degree
- Experience in e-commerce or retail technology
- Track record of innovation and patent creation
- International product launch experience
- Technical background with programming/development experience
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Company - ASSPL - Karnataka
Job ID: A3022439
