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  • Posted 11 days ago
  • Over 50 applicants
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Job Description

Key Deliverables:

  • Provide L2 support for Dynamics 365 Sales and Service modules
  • Troubleshoot and resolve CRM issues with root cause diagnostics
  • Implement CRM workflows, integrations, and Power Automate solutions
  • Maintain technical documentation and deliver user training sessions

Role Responsibilities:

  • Collaborate with development and cross-functional teams for timely issue resolution
  • Ensure CRM system stability through preventive monitoring and tuning
  • Manage stakeholder communication and SLA adherence
  • Contribute to CRM optimization using best practices and product updates

About Company

Crescendo Global Leadership Hiring India

Job ID: 119877471