Role Summary
Quess Corp is seeking a seasoned Senior Manager – ERP to lead large-scale, enterprise ERP programs across SAP (ECC / S/4HANA) and Frappe / ERPNext platforms. This role will own end-to-end ERP program delivery, ensuring alignment between business strategy, technology execution, and governance standards across complex, multi-stakeholder environments.
The ideal candidate brings strong program leadership, deep ERP domain expertise, and proven experience managing cross-functional teams, vendors, and executive stakeholders.
Key Responsibilities
Program & Project Leadership
- Own end-to-end ERP program delivery across SAP and Frappe / ERP Next platforms.
- Define project scope, objectives, milestones, timelines, budgets, and success metrics.
- Develop and manage integrated project plans, resource models, and financial controls.
- Track delivery progress, interdependencies, and critical risks; proactively drive mitigation.
- Ensure adherence to SAP Activate / ASAP, Agile, and Frappe ERP delivery best practices.
Stakeholder & Governance Management
- Act as the single-point accountability owner for business, IT, and vendor stakeholders.
- Lead steering committees, executive governance forums, and program reviews.
- Provide clear, concise executive reporting on status, risks, and decisions required.
- Ensure continuous alignment between business objectives and technical delivery.
- Proactively manage escalations and resolve cross-functional and vendor conflicts.
Team & Vendor Leadership
- Lead cross-functional teams across Functional, Technical, Basis, Security, Testing, and DevOps.
- Manage System Integrators, AMS partners, and SaaS vendors with defined KPIs and SLAs.
- Drive delivery discipline, accountability, and quality across internal and external teams.
- Conduct delivery health checks, audits, and post-implementation reviews.
- Promote continuous improvement across ERP programs and delivery models.
Solution Assurance & Delivery Quality
- Review and approve functional designs, technical architectures, and deployment strategies.
- Ensure ERP solutions align with business needs, scalability requirements, and best practices.
- Govern testing strategy and execution across Unit Testing, SIT, and UAT.
- Ensure strong defect management, release governance, and deployment controls.
- Enforce documentation standards across BRDs, Functional Specs, Technical Specs, and SOPs.
Frappe / ERPNext-Specific Responsibilities
- Manage multi-tenant SaaS ERPNext implementations, enhancements, and upgrades.
- Oversee ERPNext modules including Accounting, Buying, and Master Data Management.
- Govern user, role, and access management in alignment with enterprise security standards.
- Coordinate closely with developers, QA, and DevOps teams to ensure stable releases.
- Track delivery and execution using tools such as Jira, ClickUp, or GitHub Projects.
Required Experience & Skills
- 15+ years of overall ERP experience with 5+ years leading ERP programs or portfolios.
- Proven leadership in SAP ECC and/or S/4HANA implementations or transformations.
- Strong hands-on exposure to Frappe / ERPNext in SaaS or enterprise environments.
- Demonstrated ability to manage senior leadership and CXO-level stakeholders.
- Deep understanding of ERP governance, controls, and enterprise-scale delivery.
- Experience working across Agile, hybrid, and waterfall delivery models.
- Strong communication, negotiation, and leadership skills.
Why Join Us
- We are India's Largest Staffing Company with 480,000 + associates with SIA
- We are a listed Company with NSE & BSE
- Ranked amongst the Top 5 Staffing companies globally by headcount
- Top 37 Largest Global Staffing Firms in 2024
- We have been awarded the Great Place to work for the 6th consecutive year
