Senior Manager

Job Description

About us: RRD GO Creative™, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty.

Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator.

RRD GO CREATIVE is currently seeking a Senior Manager – Learning & Development for the Human Resources division.

In this role you will be responsible for:

In this role you will be responsible for:

Band: Middle Management

Organization Structure: Reports to Human Resources

Work Schedule: Day Shift but must be flexible across day, night, and weekend shifts; [Chennai/Work from Office]

The role focuses on enhancing the leadership skills/capability across the organizational levels. It designs and implements contemporary interventions to define/enhance leadership development framework and interventions for the leadership/leadership pipeline development at various managerial levels. It also aids special interventions to nurture critical talent.

Key Responsibilities

• Design relevant leadership frameworks/tools and project plans
• Design and deliver programs/interventions under the Leadership Academy to enhance leadership skills at various organizational levels
• Spearheaded org-wide initiative aimed to create Internal Leadership Pool including Selection, Development & Deployment of High Potential Employees
• Develop and facilitate learning paths for senior managers/leaders
• Training content development
• Evaluate the impact of training, efficacy of learning interventions and methodologies used on an ongoing basis
• Develop case studies on the impact of rolled-out interventions
• Bring in the contemporary methodology mix in learning and create a learning culture
• Support Assessment / Development Centers
• Support the design of competency framework
• Assimilate market practices in leadership development and share insights with the HR leadership team on a regular basis

Candidate Profile

Experience & Background

• 10+ years of experience with at least 3 years in leadership development and active facilitation
• Master's degree in HR / Certifications in L&D/Instructional Design/Psychometric Tools will be an added advantage

Core Capabilities

• Strong domain knowledge of L&D and leadership development – consult, diagnose, design, implement/facilitate and evaluate
• Excellent facilitation skills (including a high level of facilitation skills)
• Diagnostic and consulting skills
• Effective project management skills
• Professional confidence
• Experience in instructional and curriculum design
• Broad based knowledge of training enablers/technology
• Ability to build excellent working relations with stakeholders
• Team building and people management skills

Technical Skills

• Proficiency in MS Office Suite