Senior Manager - Research Operations

About Netscribes

Netscribes is a global leader in data, insights, and digital solutions, helping the world's largest organizations accelerate growth and innovation. As a growth catalyst, we empower sales, marketing, product development, and strategy through a unique blend of domain expertise and technological capabilities. Our end-to-end solutions span data engineering, advanced analytics, AI, and intelligent automation—built to scale and adapt to dynamic business environments. We partner with clients across the implementation journey, aligning with their ecosystem to deliver actionable intelligence, operational efficiency, and competitive advantage. For more information, visit www.netscribes.com.

Role Description

1. Core Research Expertise

• Design & execution of consumer studies (brand tracking, consumer behavior, VOC, segmentation, etc.)

• Experience with survey design, sampling techniques, and customer segmentation

• Comfort with both qualitative and quantitative research methods

2. Strategic Thinking & Client Consulting

• Ability to understand client problems and translate them into research plans

• Can play a consultative role, guiding clients toward effective insights

• Experience in creating insightful, action-oriented reports

3. Communication & Presentation Skills

• Must be excellent at presenting findings and talking to clients

• Comfortable being client-facing and managing high-level stakeholders

4. Business Development Skills

• Experience responding to RFIs/RFPs

• Skilled at articulating product/research value

• Can build case studies and success stories to show impact

5. Leadership & Ownership

• Plays the role of a project owner from start to finish

• Manages teams, timelines, and quality independently Must-Haves (Non-Negotiables)

• 8+ years in B2C research or consulting

• MBA (likely in marketing, business, or analytics)

• Deep knowledge of research methodologies (segmentation, path to purchase, etc.)