Senior Manager (Policy & Innovation)

Who we are.

Pioneering workers rights since 1961, the National Trades Union Congress (NTUC) unites 57 trade unions, six trade associations, seven social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.

Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.

Because Every Worker Matters.

The Role

Senior Manager (Policy & Innovation)

As a Senior Manager in the Policy and Innovation Team, you will support the development and implementation of AI-Ready SG – NTUC's initiative to drive AI adoption among workers. Reporting to the Assistant Director (Policy and Innovation), you will be responsible for developing new policy ideas, monitoring the progress of AI-Ready SG initiatives, and working with internal and external stakeholders to advance NTUC's vision of an AI-ready workforce. This role requires a proactive individual with strong policy analysis, research, and stakeholder engagement skills.

Job Responsibilities

• Research and develop policy proposals to promote AI adoption and readiness among workers across different industries and skill levels.
• Monitor and evaluate the progress of AI-Ready SG initiatives, tracking key milestones and outcomes against targets.
• Conduct environmental scanning on global and regional AI trends, workforce transformation best practices, and emerging skills frameworks to inform policy direction.
• Engage with government agencies, training providers, and industry partners to coordinate AI upskilling programmes and initiatives for workers.
• Prepare policy papers, reports, and presentation materials for internal reviews and external stakeholder engagements.
• Collaborate with the Planning team and other units within the Job Security Directorate to ensure AI-Ready SG efforts are aligned with broader workforce development strategies
• Support the organisation of outreach events, workshops, and forums to raise awareness of AI opportunities and resources available to workers.
• Assist the Assistant Director in driving the department's outcomes, including other department priorities related to job security.

Job Requirements

• Good interpersonal and negotiation skills.
• At least 8 years of experience in policy development, programme design, or stakeholder engagement.
• Strong analytical, communication, and project management skills.
• Passion for workforce development and social impact.