Senior Manager, Operations Senior Manager, Operations

Key Accountabilities and main responsibilities

Strategic Focus

• Thought leadership and Continuous Improvement: Identify opportunities for automation / process improvements and implement changes to enhance team efficiency
• Project Management: Lead cross-functional initiatives to streamline fund administration processes
• Support senior leadership in adoption and execution of overall strategy as well as operational delivery encompassing accounting review standards and best practices
• Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements

Operational Management

• Client Service Delivery: Maintain a high client service level and review client reports and financial statements.
• Technical Oversight: Ensure adherence to US GAAP and IFRS; manage technical research.
• Documentation: Ensure all accounting review activities are well-documented.
• Problem Solving: Address and resolve technical accounting issues.
• Performance & Risk Management: Prepare and present performance and risk reports and identify and mitigate risks.
• Oversee the review and delivery of financial statements and other accounting reports.

People Leadership

• Team Leadership: Provide guidance, mentorship, and support to the accounting team.
• Performance Management: Establish and monitor KPIs, conduct employee performance reviews and appraisals, and foster professional growth
• Exceptional leadership skills and capabilities

Governance & Risk

• Risk Management: Identify and mitigate risks, ensuring compliance.
• Stakeholder Management: Act as the primary point of contact for stakeholders, provide updates, and address concerns.
• Ability to effectively liaise with senior-level stakeholders to communicate issues, risks, and solutions.
• Ensure compliance with organizational standards and accounting practices

Experience & Personal Attributes

• Educational and Professional Qualifications:
• Chartered Accountant / Master s degree in Business Administration, Commerce, Finance
• Minimum of 10 years of experience in operations within the financial services industry, with at least last 4 years in a leadership role.

Personal Attributes:

• Strong analytical and problem-solving skills with a keen attention to detail and ability to lead a medium-sized team
• Support senior leadership in adoption and execution of accounting review standards and best practices.
• Solid relationship building and stakeholder management
• Ability to analyse, resolve and document problems and resolutions.
• Ability to work as part of a cross-cultural team.
• Strong organization and time management skills
• Exceptional leadership skills and capabilities
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements.
• Ability to effectively liaise with senior-level stakeholders to communicate issues, risks, and solutions.
• Strong presentation and communication skills with ability to communicate clearly and effectively at all levels.
• Self-driven and motivated with a focus on operational efficiency and continuous improvement.