Senior Manager, Operations & Executive Enablement

About Smart Freight Centre

Think about the package that just arrived at your doorstep, the products on store shelves, or goods being shipped across oceans. Logistics powers the global economy and drives a significant share of global emissions. That's where Smart Freight Centre (SFC) comes in.

SFC works with businesses, governments, and global freight leaders to accelerate the transition to zero-emission logistics by 2050 or sooner.

Our member network represents 15+ trillion in market capitalization and over 10 million employees, making SFC one of the most influential platforms shaping the future of freight and logistics.

We don't just talk about sustainability. We help standardize it, measure it, and scale it globally.

India, one of the fastest-growing freight markets in the world, plays a critical role in this transition.

Hours:40 hours/week

Location:New Delhi, India

Starting date:ASAP

About SFC India

SFC India is building a platform to support the decarbonization of India's freight ecosystem across road, rail, maritime and aviation.

We convene government ministries, regulators, industry leaders, research institutions, and global climate actors to accelerate the transition toward greener freight systems.

Our ambition is to build a credible and scalable Green Freight platform for India, delivering impact at national scale.

About the position

The Senior Manager, Operations & Executive Enablement plays a key role in strengthening the operational backbone of SFC India.

This role combines operational leadership with executive support and organizational coordination. You will work closely with the Executive Director India and global SFC teams to ensure strong operational systems, effective governance, and disciplined execution across programs.

The role supports the continued growth of SFC India by building robust processes, strengthening financial oversight, and ensuring smooth coordination between teams and external partners in a hybrid set-up.

Here's an idea of what tasks you might be working on

• Build the India Operating Engine
• Support the operational management of SFC India, including finance, HR coordination, legal compliance and administration
• Design and implement scalable standard operating procedures (SOPs), operational controls and governance frameworks
• Support budget planning, forecasting and financial monitoring
• Manage vendor relationships and service providers
• Strengthen operational systems and processes as the organisation grows
• Ensure operational readiness for audits and compliance reviews

Executive Enablement & Strategic Coordination

• You will support the Executive Director in maintaining operational oversight and execution discipline across teams.
• Support coordination of executive priorities and strategic planning
• Prepare briefing materials, presentations and decision memos
• Track organisational KPIs, priorities and follow-up actions
• Ensure clear documentation and organisational record keeping
• Support coordination between India operations and global SFC leadership

Financial Stewardship & Governance

• Support oversight of accounts payable/receivable, banking coordination and financial reconciliation
• Ensure compliance with statutory requirements including GST, TDS/TCS, and income tax filings
• Coordinate with auditors, consultants and regulatory authorities
• Strengthen internal financial controls and risk management processes
• Support accurate financial reporting and budget tracking

Program & Convening Operations

• Support the operational delivery of workshops, industry roundtables and stakeholder events
• Coordinate vendors and logistics for program activities
• Ensure smooth execution and strong partner experience during convenings and meetings

Leadership & Team Support

• Support the development of a high-performing and accountable team culture
• Help establish KPIs, reporting structures and operational rhythms
• Contribute to strengthening organisational processes and team coordination What We're Looking For

Skills and Capabilities

• 710 years of experience in operations, finance, program management, or institutional management
• Strong understanding of GST, taxation, statutory compliance and financial processes
• Experience building systems and operational processes from the ground up
• Experience supporting senior leadership or executive teams
• Experience working in NGOs, sustainability, policy, or international organizations is an advantage

Who You Are

• Highly organized with strong execution discipline
• Comfortable operating in dynamic and evolving environments
• Strong judgment and attention to detail
• Able to balance operational detail with strategic awareness
• Experienced in building systems and improving processes
• Comfortable working independently while coordinating across teams

Why This Role Matters

SFC India is growing rapidly and plays an important role in accelerating freight decarbonization in one of the world's most dynamic logistics markets.

This role will help build the operational foundation that enables SFC India to scale its program, partnerships and national impact.

Join a culture of collaboration, innovation, and sustainability. What you will get:

At Smart Freight Centre, we believe in collaboration, creativity, and sustainability. We value everyone's ideas and create a welcoming space where you can grow and make an impact.

Take time for yourself:Enjoy 27 days of holiday and 10 public holidays to relax, recharge, and do what matters most to you.

Grow with us:We provide learning opportunities; you can keep building your skills and knowledge.

Care for your mind:Full access to OpenUp means you can connect with psychologists, join mindfulness classes, and explore courses to support your mental health.

Good times guaranteed:Whether it's a creative workshop, a fun challenge, or some drinks and bites, join our team-building activities and enjoy time with your colleagues.