About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
PURPOSE OF THE JOB
The Senior Manager, Supply Chain Management, Asia is responsible for leading end‑to‑end supply chain solutioning, operational design, re‑engineering, and continuous improvement across the Asia region.
This role operates at a regional strategic level, partnering with Commercial, Operations, IT, Finance, Procurement, and country leadership to design scalable, standardized, and high‑performance supply chain operating models that drive profitable growth, operational excellence, and sustained competitive advantage.
The position serves as a regional authority and thought leader for supply chain solutions and transformation, ensuring consistency, governance, and capability uplift across multiple markets.
Primary Duties & Responsibilities
- Asia‑Level Supply Chain & Solution Design Leadership
- Lead the design of end‑to‑end, multi‑country supply chain solutions across warehousing, transportation, inventory, network design, and enabling systems.
- Own the Asia solution architecture and operating model frameworks, ensuring scalability, standardization, and repeatability across countries and sectors.
- Provide solution leadership for strategic, complex, and high‑value RFIs, RFPs, and RFQs, including commercial modeling, investment cases, and risk trade‑offs.
- Set regional standards for cost modeling, productivity benchmarks, layout design, and solution assumptions.
- Ensure solutions deliver the right balance between customer value, operational feasibility, and targeted financial returns.
- Drive regional adoption of automation, mechanization, and digital enablement through structured evaluation, proof of concept, and business case development.
- Work on renewals, enhance value to existing customers through simple yet well engineered solutions ensuring maximum flexibility and scale keeping costs optimal.
- Operations Design & Re‑engineering (Regional Scope)
- Define and govern Asia‑wide warehouse and transport operating model standards.
- Lead large‑scale process re‑engineering, network optimization, and operating model redesign initiatives across countries.
- Support major implementations, renewals, expansions, and turnaround programs as regional design authority.
- Ensure alignment between solution intent and operational execution, supporting stabilization and performance optimization post go‑live.
- Drive post‑implementation performance reviews comparing planned vs. actual financial and operational outcomes and lead corrective interventions where required.
- Continuous Improvement & Lean Transformation (Asia)
- Drive the Asia Continuous Improvement strategy and roadmap, aligned with the company operating model.
- Work with the regional team and and deploy CI methodologies including Lean, Kaizen, A3, Gemba, 5S, SQCD, standard work, and productivity management across the region.
- Independently conceptualize Execute high‑impact, cross‑country CI and re‑engineering initiatives delivering measurable EBITDA, productivity, safety, quality, and service improvements.
- Drive value discovery and continuous improvement programs with strategic and regional key accounts.
- Establish regional CI governance, KPI dashboards, benefit tracking, and ROI measurement.
- Capture, standardize, and cascade best practices, toolkits, and lessons learned across Asia.
- Commercial & Executive Stakeholder Engagement
- Act as a strategic partner to Asia BD, Key Account Management, and Country Leadership, shaping solution strategy and deal viability.
- Provide senior‑level challenge and governance during opportunity qualification and investment approval.
- Present solutions, operating models, and transformation outcomes to customer executive leadership and internal steering committees.
- Collaborate with Procurement on vendor strategy, cost negotiations, and technology partner selection at a regional level.
- Capability Building, Governance & Talent Development
- Build and lead Asia solution and CI capability, including mentoring country teams and developing future leaders.
- Define regional skill matrices, competency frameworks, and development roadmaps.
- Govern Customer Lifecycle Management (CLCM) and solution‑to‑implementation handover processes across countries.
- Own and continuously enhance solution libraries, CI toolkits, benchmarks, training curricula, and design governance standards.
- Embed a strong culture of standardization, continuous improvement, and data‑driven decision making across Asia operations.
Previous Work Experience & Qualifications
- Bachelor's degree in Supply Chain, Logistics, Engineering, Business, or related discipline; Master's / MBA preferred.
- 5-10 years of experience in supply chain management, logistics, or operations, including:
- Regional or multi country solution design responsibility preferred
- Operations design and large scale process re-engineering
- Continuous improvement / Lean transformation leadership
- Tool knowledge: Microsoft 365 office suite ex: Excel / Powerpoint (Expert), Microsoft CoPilot, Warehouse modeling (2D/3D) & simulation (CLASS, Sketch up, Flex-sim etc).
- Strong understanding of warehouse operations, transport networks, inventory management, and supply chain systems.
- Experience with automation, mechanization, and digital supply chain technologies.
- Proven ability to influence senior leaders across diverse cultures and markets.
- Excellent commercial, analytical, and executive communication skills.
- Willingness to travel across Asia as required, 20% travel required maximum.
What moves you
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.
