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Lead end-to-end delivery of Mobile Network, MVNO, MVNE, IoT, and Travel SIM projects
Oversee a portfolio of multiple concurrent customer and internal infrastructure projects
Ensure alignment with timelines, scope, cost, and quality standards
Drive program governance, reporting, and milestone tracking
Lead, manage, and mentor a team of Project Managers across multiple programs
Allocate projects and ensure optimal resource utilization across the team
Provide guidance on project planning, execution, and risk management
Standardize project management practices, tools, and reporting frameworks
Conduct regular performance reviews and capability development of Project Managers
Ensure consistency in delivery quality and governance across all managed projects
Act as the primary interface for key customers and partners
Manage expectations and ensure high customer satisfaction
Lead customer reviews, executive updates, and issue resolution
Collaborate with engineering, operations, product, commercial, and vendor teams
Ensure seamless coordination across multiple functions and geographies
Drive alignment between business and technical stakeholders
Proactively identify risks, dependencies, and bottlenecks across programs
Manage critical escalations and provide timely resolutions
Support Project Managers in resolving complex issues
Establish and drive governance frameworks across all programs
Lead Steering Committee (SteerCo) meetings and executive reporting
Provide data-driven insights for strategic decision-making
Ensure compliance with organizational and regulatory standards
Oversee internal infrastructure build for mobile network enablement
Ensure readiness of MVNE platforms, IoT connectivity, and roaming solutions
Support go-to-market initiatives for Travel SIM and related services
Strong expertise in Mobile Networks, MVNO/MVNE ecosystems, IoT, and roaming/travel SIM solutions
Proven leadership in managing teams of Project/Program Managers
Excellent program and portfolio management capabilities
Strong people management and coaching skills
Effective escalation and crisis management
Strong stakeholder communication (including executive/SteerCo level)
Governance, risk management, and compliance orientation
1522 years of experience in telecom/mobile network domain
Demonstrated experience managing teams of Project Managers or Program Managers
Proven track record in delivering large-scale telecom programs
Experience in MVNO/MVNE and IoT ecosystems preferred
Strong customer-facing and stakeholder management experience
Network technology awareness
Infrastructure knowledge
Good knowledge of Mobile, network, IT infrastructure related project analysis and Planning.
Experience in Project Monitoring and Control
Agile project management skills and certifications preferred
Project management certifications
Successful delivery of project portfolio (time, cost, quality)
Performance and capability growth of Project Manager team
Customer satisfaction and stakeholder feedback
Effective escalation and risk resolution
Governance adherence and reporting quality
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.
Job ID: 144785597