Senior Manager ML Operation

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology,healthcare, retail, and supply chain.

We are currently looking to hire Assistant Director/Senior Manager, AI ML Operations. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

JOB RESPONSIBILITIES:

Lead the AI Operations function responsible for the operational life cycle of every AI/MLmodel serving the telco's production agents. Own model deployment through the platform CI/CD toolchain, deployment discipline and rollback, the model portfolio and hybrid routing strategy, drift and performance monitoring, and model cost, quota, and capacity. Own the version/lineage registry and serve asa four-eyes deployment approver. Lead a small team of MLOps engineers across HQand offshore.

How You willMake An Impact:

• Own AI/ML model deployment operations via CI/CD tool chain and enforce deployment-discipline rules and serve as approver for deployments and rollbacks.
• Ensure day-to-day stability, reliability, and performance of ML models and pipelines. Own model performance and drift monitoring, including silent-provider-update detection and the response playbook.
• Manage model lifecycle controls, including versioning, lineage, reproducibility, monitoring, and governance.
• Develop incident handling, recovery, and escalation procedures for ML-related issues.
• Chair post-incident reviews and drive corrective actions and systemic findings into the troubleshooting manual and backlog.
• Lead, roster, and develop the team across HQ and offshore own on-call discipline, fatigue management, and shift handover quality.

Skills forSuccess:

• Degree in Computer Science, Data Science, Engineering, or related field
• 10+ years in ML/MLOps/platform engineering with team leadership
• Experience deploying and operating ML models in production
• Experience with model lifecycle management, including model registry, versioning, lineage, reproducibility, deployment tracking, and monitoring.
• Experience with SQL, Databricks, MLFlow and PowerBI/Tableau.
• Hands-on experience with MLOps tools and cloud ML platforms such as MLflow, Databricks, Azure ML, or equivalent.
• Strong SQL and data analysis skills for validation, troubleshooting, monitoring, and reporting.
• Calm, decisive incident leadership
• Strong stakeholder and crisis communication
• People leadership across locations
• Analytical and pragmatic, with the ability to interpret governance principles into implementation plans

WHAT'S ON OFFER

You will be remunerated with an excellentbase salary and entitled to attractive company benefits. Additionally, you willget the opportunity to enjoy a fun and collaborative work environment,alongside a strong career progression.

To submit your application, please applyonline or submit your CV to [Confidential Information]. Your interest will betreated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Avensys Consulting Pte Ltd

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