NBFC Alliances
- Identify opportunities to grow business with the NBFC partners
- Deliver efficient and responsive resolution to various partner issues
- Liaising with cross functional teams within BharatPe to create documents, proposition and align objectives with the prospective NBFC partner's Business Growth
- Create Annual Operating Plans with the lender partners to expand the business as well as improve PnL
- Work with the product teams to build scalable features in optimizing funnel throughputs
Process Adherence
- Provide inputs and develop processes, presentations and responding to new proposals in a timely manner
- Program managing the lender partner from identification of problem statement till implementing scalable solutions
- Ensure that all regulatory and internal compliances are met and adhered to without fail
Internal Stakeholder Management
- Coordinate and collaborate with internal stakeholders like Risk, Product, Legal, Finance, Payments
- Customer Service for partner onboarding and integration activities till go live
- Provide crisp and timely updates on the integration to internal stakeholders, taking support whenever required and ensuring the relevant internal and partner teams are connected
- Ensure smooth running of business, dispute resolution of partners including reconciliation and invoice Management
Reporting and Analytics
- Monitor key portfolio, operational and financial metrics for partners and report any discrepancies
- Prepare and share reports around business performance, reconciliation, revenue etc.
